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Become a Successful Business Improvement Specialist

The 7 tools of quality Certification Course

Discover how to use The 7 tools of quality effectively to significantly enhance your organization’s quality and efficiency.

Course Duration

Approx. 3 Hours 30 Minutes

Course Price

$200

Lectures

43

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Key Concepts Covered in this Course

  • Mastering the effective and successful application of the 7 quality tools.
  • Implementing these quality tools within your company.
  • Utilizing the tools to gauge distribution and/or frequency.
  • Applying the tools to assess the stability and performance of processes.
  • Identifying the root causes of your most critical issues.
  • Displaying data in a more effective, user-friendly, and graphical format.
  • Collecting new data with the help of these tools.
  • Enhancing the quality of processes and products using the tools and their results.
  • Making better, more informed, and insightful decisions based on what you learn from the tools.
  • Boosting operational performance by using the 7 quality tools.

Course instructor

Robert Chapman

Business Improvement Specialist

As a Business Improvement professional, I’ve gained extensive expertise in Project Management, Lean Six Sigma, and Process Improvement. My accomplishments include delivering projects that saved organizations significant resources, streamlined processes, improved user experiences, and reduced errors and waste. Additionally, I hold a Lean Six Sigma Black Belt certification.

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Course Summary

The 7 tools of quality

This course provides a comprehensive understanding of the 7 tools of quality, their practical application, and their impact on improving organizational performance. It covers the fundamentals of quality, the specifics of each tool, and how to use them effectively in real-world scenarios. The course aims to enhance quality and performance by training individuals to deploy these tools in their daily activities. It is ideal for anyone seeking to improve quality in their business processes, enhance operational performance, or upskill in the field of quality and improvement.

  • 3 downloadable resources
  • Certificate of completion
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★★★★★ 5/5

Course Reviews

The course structure is user-friendly, allowing participants to progress at their own pace. The inclusion of quizzes and assessments reinforces understanding, making the learning experience dynamic and engaging. The downloadable resources provided serve as valuable references for ongoing application in the workplace.

Alexa Bliss
Reviews from Verified Purchase

The 7 tools of quality Certification Course

Course Description

This course focuses on the importance of quality in an organization and how to achieve it using the 7 tools of quality. These tools have been proven effective across various industries and organizations. They help in analyzing data distribution and frequency, evaluating process stability and performance, identifying problem root causes, and visually representing your key operations.

In this course, you will:

  • Understand the basics of quality, its importance, and how to monitor it through examples.
  • Get to know each of the 7 tools, their purpose, and when to use them.
  • Participate in practical demonstrations to learn how to fully utilize these tools.
  • Learn what to expect from the tools, how to recognize good results, and how to choose the right tool for a given situation.

These tools will guide you in recognizing the need for quality, identifying risks to established quality, and charting a path for improvement. They can be used both reactively and proactively to understand current performance and anticipate future risks. Importantly, these tools can be taught to others, enhancing quality and performance across your organization one colleague at a time.

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Course Breakdown

  • What is quality? (Preview)
  • Examples of quality
  • Monitoring quality
  • Reasons for pursuing quality
  • What is this tool?
  • How to deploy the tool
  • Demonstration
  • When to use the tool
  • What is this tool?
  • How to deploy the tool
  • Types of histogram
  • Demonstration
  • When to use the tool
  • What is this tool?
  • How to deploy the tool
  • Demonstration 1
  • Demonstration 2
  • When to use the tool
  • What is this tool?
  • How to deploy the tool
  • Demonstration
  • When to use the tool
  • What is this tool?
  • How to deploy the tool
  • Demonstration 1
  • Demonstration 2
  • When you use this tool
  • What is this tool?
  • How to deploy the tool
  • Demonstration 1
  • Demonstration 2
  • When to use this tool
  • What is this tool?
  • How to deploy the tool
  • Demonstration
  • When to use this tool
  • The 7 tools – interactive exercise
  • The 7 tools grid
  • Review the key learnings
  • Thank you
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What some of our 150,000+ students have to say

“This is a good course for those who have no to very basic background on process improvement. The content is just right, not too overwhelming for me. The topics are discussed properly. I appreciate the examples given which make each topic easier to understand.”
Beverly
From Dallas, USA
“In my position, everyone suddenly want this kind of RCA, but no one really knew how to do it. It was simple but I felt I was doing it wrong. This course broke it down to the simple steps it is supposed to be to complete. Easy to follow and great examples.”
Athena
From Norway
“This course adds a lot more insight to the tool than you get from a simple template. I now know how to sell usage of the tool across my business - something I have really struggled with.”
Darby
From Sweden
“I learned a lot and will apply what I've learned in my work. Thank you, Robert. A detailed explanation and your quick responses to questions in message section , demonstrate that you are a professional in your sector! Thanks.”
Jami
From Abu Dhabi
“Great course. The pacing, content, and delivery is great. You could tell that great care and expertise was put into delivering the course. Thank you!”
Christopher
From Australia
“Truly brilliant. A great flow, a really knowledgeable instructor and great resources. I have had some trouble understanding the delivery of Lean, purpose and method - now I feel so much more confident. Thank you Robert.”
Benjamin
From London, UK
“An absolutely amazing course. It has a clear structure and as the slides are present I do not have to make notes. Also - all of the important definitions are being accompanied by demonstrations in practice of the tool by which I could understand the true meaning of them. The way the course is presented is nice to follow, language is impeccable and the speed is not to fast. Usually in other courses from Udemy I can see a definition of a problem directly followed by example with a lot of fluff, but those extra unneeded false interactions with learners make the course only longer and makes me usually loose my focus. In this course I did not experience it at all. It was to the point and I have actually learned something that I can directly use in my work. Thank you! PS I will for sure follow the other courses of the instructor!”
Magdalena
From Greece

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