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Leading Business Improvement

The world’s leading skills & training provider in process improvement, quality and operational excellence.
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Course Reviews

What some of our 250,000+ students have to say

Beverly
Beverly
“This is a good course for those who have no to very basic background on process improvement. The content is just right, not too overwhelming for me. The topics are discussed properly. I appreciate the examples given which make each topic easier to understand.”
Athena
Athena
“In my position, everyone suddenly want this kind of RCA, but no one really knew how to do it. It was simple but I felt I was doing it wrong. This course broke it down to the simple steps it is supposed to be to complete. Easy to follow and great examples.”
Josh
Josh
“This course adds a lot more insight to the tool than you get from a simple template. I now know how to sell usage of the tool across my business - something I have really struggled with.”
Chris
Chris
“Great course. The pacing, content, and delivery is great. You could tell that great care and expertise was put into delivering the course. Thank you!”
Jamil
Jamil
“I learned a lot and will apply what I've learned in my work. Thank you, Robert. A detailed explanation and your quick responses to questions in message section , demonstrate that you are a professional in your sector! Thanks.”
Ben
Ben
“Truly brilliant. A great flow, a really knowledgeable instructor and great resources. I have had some trouble understanding the delivery of Lean, purpose and method - now I feel so much more confident. Thank you Robert.”
Magdalena
Magdalena
“An amazing, clear course with structured slides, practical demonstrations, and no unnecessary fluff. It was concise, easy to follow, and highly useful for my work. Thank you! I'll definitely take more courses from this instructor!”

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