Leading Business Improvement

Edit Content
Student Menu

Become a Successful Business Improvement Specialist

Lean Six Sigma Toolkit Certification Course

Discover the top-rated Lean Six Sigma Toolkit course: Acquire skills in using these powerful tools to enhance and transform your business operations.

Course Duration

Approx. 2 Hours 55 Minutes

Course Price

$ 100

Lectures

47

Enroll Now

Key Concepts Covered in this Course

  • Learn the best Lean Six Sigma tools available to you, delivering a wide range of fantastic results.
  • Root cause analyze the biggest problems and challenges plaguing your organization.
  • Engage better with your customers and understand their needs more intimately.
  • Process map for a range of reasons, whether to show waste, owners, workflow, or problems.
  • Have the confidence to deploy a range of highly in-demand tools, tools used across all industries and organizations.
  • These tools can enable you to save money and time, both of which can be reinvested back into your business.
  • These tools enable you to improve processes, people, and your wider operations - with the positive impacts rippling across the business.
  • Have the confidence to train others on these tools, spread the Lean Six Sigma experience far and wide.
  • These tools also enable mindset shift, by embedding them into the everyday of your organization.
  • You'll be tooled up to deploy a range of new approaches with the projects and programs you run.

Course instructor

Robert Chapman

Business Improvement Specialist

As a Business Improvement professional, I’ve gained extensive expertise in Project Management, Lean Six Sigma, and Process Improvement. My accomplishments include delivering projects that saved organizations significant resources, streamlined processes, improved user experiences, and reduced errors and waste. Additionally, I hold a Lean Six Sigma Black Belt certification.

Connect with Robert 

Course Summary

Lean Six Sigma Toolkit Certification Course

Learn the essential tools of Lean Six Sigma to drive significant improvements in your organization’s processes and outcomes.

  • 19 downloadable resources
  • Certificate of completion
Enroll Now
★★★★★ 5/5

Course Reviews

The course structure is user-friendly, allowing participants to progress at their own pace. The inclusion of quizzes and assessments reinforces understanding, making the learning experience dynamic and engaging. The downloadable resources provided serve as valuable references for ongoing application in the workplace.

Alexa Bliss
Reviews from Verified Purchase

Lean Six Sigma Toolkit Certification Course

Course Description

Lean Six Sigma is a powerful method used by organizations of all sizes, with a bunch of tools and techniques packed inside that make it work so well. In this course, I’ve picked out the top tools I use to make big changes in the organizations I work with. The course is split into four toolkits, each with live demos where needed, covering:

  • Root Cause Analysis tools: Understand what’s going wrong in your organization and how to fix it.
  • Working with ideas tools: Identify, sort, and deploy the best ideas through collaboration.
  • Process mapping tools: Map out your processes to find waste and errors and reach your goals.
  • Voice of the customer tools: Understand what your customers want and how to deliver it.

We’ll also cover what Lean Six Sigma is, its benefits, and give tips for successfully using all the tools in this course.

Enroll Now

Course Breakdown

  • Lean Six Sigma: An introduction (Preview)
  • DMAIC (Preview)
  • The benefits of Lean Six Sigma & the toolkit
  • Scenario for this course
  • Introduction to cause and effect
  • Ishikawa Diagram
  • Ishikawa Diagram: Demonstration
  • 5 Whys
  • 5 Whys: Demonstration
  • Pareto Chart
  • Pareto Chart: Demonstration
  • C&E Matrix
  • C&E Matrix: Demonstration
  • Working with ideas introduction
  • Brainstorming
  • Brainstorming: Demonstration
  • Affinity Diagram
  • Affinity Diagram: Demonstration
  • Multivoting
  • Multivoting: Demonstration
  • Introduction to Process Maps
  • Swim lane
  • Swim lane: Demonstration
  • SIPOC
  • SIPOC: Demonstration
  • Value Stream Map
  • Value Stream Map: Demonstration
  • Time Value Map
  • Time Value Map: Demonstration
  • Value Add Chart
  • Value add chart: Demonstration
  • Spaghetti Diagram
  • Spaghetti Diagram: Demonstration
  • Introduction to the voice of the customer
  • Customer Segmentation
  • Types and sources of customer data
  • Interviews
  • Point of use observations
  • Focus groups
  • Surveys
  • Kano Analysis
  • Kano Analysis: Demonstration
  • Critical to Quality Tree
  • Critical to Quality Tree: Demonstration
  • Close out
Try Sample Lessons

Students also bought

What some of our 150,000+ students have to say

“This is a good course for those who have no to very basic background on process improvement. The content is just right, not too overwhelming for me. The topics are discussed properly. I appreciate the examples given which make each topic easier to understand.”
Beverly
From Dallas, USA
“In my position, everyone suddenly want this kind of RCA, but no one really knew how to do it. It was simple but I felt I was doing it wrong. This course broke it down to the simple steps it is supposed to be to complete. Easy to follow and great examples.”
Athena
From Norway
“This course adds a lot more insight to the tool than you get from a simple template. I now know how to sell usage of the tool across my business - something I have really struggled with.”
Darby
From Sweden
“I learned a lot and will apply what I've learned in my work. Thank you, Robert. A detailed explanation and your quick responses to questions in message section , demonstrate that you are a professional in your sector! Thanks.”
Jami
From Abu Dhabi
“Great course. The pacing, content, and delivery is great. You could tell that great care and expertise was put into delivering the course. Thank you!”
Christopher
From Australia
“Truly brilliant. A great flow, a really knowledgeable instructor and great resources. I have had some trouble understanding the delivery of Lean, purpose and method - now I feel so much more confident. Thank you Robert.”
Benjamin
From London, UK
“An absolutely amazing course. It has a clear structure and as the slides are present I do not have to make notes. Also - all of the important definitions are being accompanied by demonstrations in practice of the tool by which I could understand the true meaning of them. The way the course is presented is nice to follow, language is impeccable and the speed is not to fast. Usually in other courses from Udemy I can see a definition of a problem directly followed by example with a lot of fluff, but those extra unneeded false interactions with learners make the course only longer and makes me usually loose my focus. In this course I did not experience it at all. It was to the point and I have actually learned something that I can directly use in my work. Thank you! PS I will for sure follow the other courses of the instructor!”
Magdalena
From Greece

Enroll & Join 150,000+ Happy Students Today!

We will be uploading course content on LBI around the topic of Business Improvement so please do check out the courses and offers.

Start Learning
Scroll to Top