Become a Successful Business Improvement Specialist
Process Improvement Certification Course
Best Seller #1 Process Improvement Course
Course Duration
Approx. 8 Hours 31 Minutes
Course Price
$200
Lectures
96
Key Concepts Covered in this Course
- How to improve your organization's processes
- How to identify value and opportunities within your processes and realise them
- You will be able to save your organization significant amounts of time and effort by reducing waste
- You will know how to engage with your stakeholders and process experts, improving your personable skills
- You will be able to transform operational performance, reduce errors, improve customer satisfaction, influence your product quality etc.
- How to reform, reengineer and redesign business processes
- How to reduce time and cost waste within your processes
- You will be able to save your organization significant amounts of money, where possible, by improving all of your processes so well
- You will understand how to identify problems and issues, fixing these and adding in the right controls
- You will have the right level of knowledge to impress and influence your leadership and colleagues by making well thought through, positive changes instantly
Course instructor
Robert Chapman
Business Improvement Specialist
As a Business Improvement professional, I’ve gained extensive expertise in Project Management, Lean Six Sigma, and Process Improvement. My accomplishments include delivering projects that saved organizations significant resources, streamlined processes, improved user experiences, and reduced errors and waste. Additionally, I hold a Lean Six Sigma Black Belt certification.
Course Summary
Discover the art of enhancing your organization’s processes. As businesses evolve, intricate processes emerge, spanning departments and delivering diverse outcomes. In this course, you’ll master the fundamental building blocks of process improvement, explore effective process mapping tools, and learn when to deploy them. By course completion, you’ll confidently lead process improvement initiatives and advocate for their significance within your organization.
- 12 downloadable resources
- Certificate of completion
Course Reviews
The course structure is user-friendly, allowing participants to progress at their own pace. The inclusion of quizzes and assessments reinforces understanding, making the learning experience dynamic and engaging. The downloadable resources provided serve as valuable references for ongoing application in the workplace.
Alexa Bliss
Process Improvement Certification Course
Course Description
Improving your organisation’s processes is something that is becoming increasingly important. As we move forward, organisations are building more and more processes, all with varying purposes, touching various departments and delivering various products. As these become more complex and organisations grow, having the knowledge of how to amend, improve and secure these processes is a skill becoming vital. If you can deliver such improvements to your organisation’s processes today, they will reward this favourably!
In this course, you will learn the fundamental building blocks behind the task of process improvement, the best process mapping tools available and when these should be deployed. Every process map has a purpose, so this course will show you which one to use when!
We will cover:
- The fundamentals behind process improvement and the types of process to look out for.
- How to identify, question and change value and and non-value add steps.
- The main processes we need to build during a process improvement initiative.
- A breakdown of the key types of process and learn about the process improvement tools.
- The process to be followed to ensure successful deliverance of process improvement projects and demonstrations of how to deliver each step.
- A LIVE demonstration of a process improvement and a case study example of how a process improvement project was delivered.
- A complete process mapping toolkit, with LIVE demonstrations on how to use each one – with templates attached for those which require it.
- We will test your knowledge with quizzes and an assignment.
At the end of this course, you should have the confidence not only to conduct wide ranging process improvement projects but also to sell the vision and importance of process improvement to leaders within your organisation.
Course Breakdown
- What is Process improvement?
- Examples of process improvement
- The importance of process improvement
- Triggers of process improvement
- What is a process map?
- An understanding of the process improvement skills
- Value add
- Non-value add but necessary
- Non-value add
- Label the examples
- Overview
- As-is process
- To-be process
- Realised process
- Overview
- Takt time
- Cycle time
- Lead time
- Bottleneck
- Rework loop
- Label the examples
- Process overview
- Step 1: Identify the process
- Step 2: Map the as-is process
- As-is process analysis
- Step 3: Identify the value-add and non value-add steps
- Analysis of the value and non value-add within the process map
- Step 4: Map the to-be process
- Step 5: Gap analysis
- Step 6: Map the realised process
- Step 7: Test the new process
- Step 8: Provide wider updates
- Introduction to Process Mapping tools
- Swim Lane
- Swim Lane: Demonstration
- SIPOC
- SIPOC: Demonstration
- Value Stream Map
- Value Stream Map: Demonstration
- Time Value Map
- Time Value Map: Demonstration
- Value Add Chart
- Value Add Chart: Demonstration
- Spaghetti Diagram
- Spaghetti Diagram: Demonstration
- PM matrix
- Overview
- Transport
- Inventory
- Motion
- Waiting
- Overproduction
- Overprocessing
- Defects
- Skills
- Label the examples
- The set up – Mapping
- The set up – Discussions
- The set up – Improvement
- The set up – Physical part 1
- The set up – Physical part 2
- The set up – Digital
- Questions to ask – Introduction
- Questions to ask – Mapping
- Questions to ask – Discussions
- Questions to ask – Improvement
- The rules
- Hints and tips
- What is process design?
- Why is it required?
- The approach – high level
- Identify the need
- Gather information
- Build the process
- Test the process
- Deploy the process
- Demonstration – introduction
- Demonstration – identify the need
- Demonstration – gather information
- Demonstration – build the process
- Demonstration – test the process
- Demonstration – deploy the process
- The current process
- Key metrics
- The ask
- The reform
- Recommendations
- The delivered process
- Review of key learnings
- Hints and tips
- Thank you
- LIVE demonstration of a process improvement
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