Become a Successful Business Improvement Specialist
Continuous Improvement Certification Course
Best Seller #1 Continuous Improvement Course
Course Duration
Approx. 8 Hours 44 Minutes
Course Price
$200
Lectures
85
Key Concepts Covered in this Course
- How to embed Operational Excellence into your business
- How to deploy an effective Continuous Improvement Plan
- Change the mindset of your business and your people by embedding continuous improvement throughout
- You'll be able to save your business a substantial amount of time by reforming your business continuously
- Upskill yourself in a range of tools and methodologies highly in demand in today's workforce
- How to build and deliver an effective continuous improvement process
- Turbo charge your business by improving all of your processes, day after day
- You'll be able to save your business a substantial amount of money
- You'll put your organization ahead of the rest by gradually becoming more agile, efficient and effective
- Be able to deliver projects which can truly change the trajectory of your organizational performance
Course instructor
Robert Chapman
Business Improvement Specialist
As a Business Improvement professional, I’ve gained extensive expertise in Project Management, Lean Six Sigma, and Process Improvement. My accomplishments include delivering projects that saved organizations significant resources, streamlined processes, improved user experiences, and reduced errors and waste. Additionally, I hold a Lean Six Sigma Black Belt certification.
Course Summary
This course teaches you how to use Continuous Improvement (CI) to make positive changes in your organization or team. You will learn the purpose, benefits, and methods of CI, as well as the tools, indicators, and mindset needed to implement it successfully. You will also discover how to apply key concepts such as Lean & Six Sigma to achieve high impact results. By the end of this course, you will be able to use CI to reduce waste, improve quality, and increase satisfaction.
- 9 downloadable resources
- Certificate of completion
Course Reviews
Transformed from passive observer to active improver! Clear concepts, engaging examples, and actionable tools. This course ignited my passion for continuous improvement. 5 stars!
Andrea Williams
Continuous Improvement Certification Course
Course Description
Continuous Improvement (CI) is a really powerful tool that you can utilise in your organization or team to make changes that are quick, high impact and low effort. Continuous Improvement has been rolled out in organizations for years, but often this has been done badly. There is a right way to roll out CI, and that is explored in this course. We want you to leave this course with full confidence to achieve continual improvement and deliver tools, projects and full mindset change across your organisation. In the extensive course we’ll cover:
- What is CI (its purpose, benefits and key methodologies)?
- What are the main indicators that a CI Initiative is needed?
- What are the main tools to deploy when building out a CI Initiative?
- Exploring the importance of teams, communication and the toolkit.
- Introducing key methodologies and concepts such as Lean & Six Sigma.
- Understanding how to deliver CI in the right way, an effective way that will garner the highest impact.
Continuous Improvement has the power to deliver big savings, big reductions in waste and improvements to quality, customer and employee satisfaction. Deliver the CI mindset right, and the rest will do the work for you. And focus on that phrase mindset! As much as CI is made up of a process, a toolkit and several methodologies (such as Lean Six Sigma) it will only be truly successful if the mindset of those embarking on CI is right. By taking this course and delivering on the learnings, you will see the power of CI for you, your fellow colleagues, and the wider organization.
Course Breakdown
- What is continuous improvement?
- What is continuous improvement? Continued
- Continuous Improvement vs. Business Improvement
- Purpose of Continuous Improvement
- Benefits of continuous improvement
- How NOT to deploy continuous improvement
- Examples of continuous improvement
- Overview
- Understand motivations
- Understand motivations continued
- Understand motivations continued
- Understand the motivations continued
- Plan the approach
- Plan the approach continued
- Initiate the plan
- Deploy the activities
- Deploy the solutions – potential solutions
- Deploy the solutions – sort potential solutions
- Deploy the solutions – identify the chosen solutions
- Deploy the solutions – Solution Selection Matrix
- Deploy the solutions – plan the deployment
- Deploy the solutions – Implement Plan
- Deploy the solutions
- Control & repeat
- Control & repeat – Control Plan
- Control & repeat – How to repeat
- Overview
- KPIs
- CSAT
- ESAT
- Errors & issues
- Control measures
- Sales performance
- Cost pressures
- Time pressures
- 6 tools – a high level introduction
- Audit – Fundamentals
- Audit – How to deploy
- Audit – Demonstration
- Kaizen – Fundamentals
- Kaizen – How to deploy
- Kaizen – Demonstration
- Kanban – Fundamentals
- Kanban – How to deploy
- Kanban – Demonstration 1
- Kanban – Demonstration 2
- Gemba Walk – Fundamentals
- Gemba Walk – How to deploy
- Gemba Walk – Demonstration
- Process mapping – Fundamentals
- Process mapping – How to deploy
- Process mapping – demonstration
- 5S – Fundamentals
- 5S – How to deploy
- 5S – Demonstration
- Role of team & SMEs
- Role of team & SMEs continued
- Role of communication
- Role of communication continued
- Role of communication continued
- Role of tools
- Role of tools continued
- Who conducts continuous improvement?
- Overview
- Six Sigma
- Lean
- Total Quality Management
- PDCA
- Theory of Constraints
- The set up
- The issue
- The issue continued
- The ask
- The ask continued
- What was done?
- What was the outcome?
- Benefits & lessons learned
- Review of key learnings
- Hints and tips
- Thank you
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