Organizational Culture Change

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Course Description

Trying to make changes in a culture that is negative, toxic or has stagnated is virtually impossible, therefore some work on that culture needs to take place first. Organisational culture is the backbone of every company – and this culture spans from a company’s people through to its processes. This course will identify the steps to follow and tools to deliver the change your company needs.

In this course you will learn the following:

  • The fundamentals of culture change (the what and the why).
  • The tools you need to change a culture (8 tool methodology).
  • Demonstrations of these tools and interactive examples of when to deploy them.
  • When to use the tools for what effect (short, medium and long term).
  • How to approach culture change (process to follow, case study to replicate).
  • How to embed a new mind-set that is pro change!

Having the ability to change organisational culture is a skill highly in demand in today’s workplace. As organisations grow, they often fail to effectively change their organisational cultures alongside this growth, resulting in people feeling left behind, disenfranchised and resistant to change. We want to shift culture within our organisations to one which embraces change, is positive about new approaches being deployed and is collaborative across the board.

This course will give you the ability to change your organisational culture for the better, today!

Course breakdown

  • What is covered in this course?
  • What is the purpose of this course?
  • What is organizational culture?
  • What is culture change?
  • The purpose of culture change
  • Pre-change activities
  1. Identify the need
  2. Identify the scale of the change
  3. Analyse the data
  4. Speak with the teams
  5. Make a plan
  • Identify a culture in need of change
  • Type of culture to strive for
  • Plan and communicate the change
  1. Current issues
  2. Aim of the plan
  3. Methods to achieve the plan
  4. Scope of the change
  5. Time frame of delivery
  6. Communication plan
  7. Post delivery controls
  • High level overview
  • Quick wins
  • Quick wins: Demonstration
  • Training
  • Training: Demonstration
  • Development
  • Development: Demonstration
  • Mentoring
  • Mentoring: Demonstration
  • Process involvement
  • Process involvement: Demonstration
  • Process reform
  • Process reform: Demonstration
  • Communication & collaboration
  • Communication & collaboration: Demonstration
  • Management culture
  • Management culture: Demonstration
  • The situation
  • Key metrics
  • The ask
  • What was done?
  • The outcome
  • Lessons learned
  • Review of key learnings
  • Hints and tips
  • Thank you

What our students have to say

“An absolutely amazing course. It has a clear structure and as the slides are present I do not have to make notes. Also - all of the important definitions are being accompanied by demonstrations in practice of the tool by which I could understand the true meaning of them. The way the course is presented is nice to follow, language is impeccable and the speed is not to fast. Usually in other courses from Udemy I can see a definition of a problem directly followed by example with a lot of fluff, but those extra unneeded false interactions with learners make the course only longer and makes me usually loose my focus. In this course I did not experience it at all. It was to the point and I have actually learned something that I can directly use in my work. Thank you! PS I will for sure follow the other courses of the instructor!”
Magdalena
“This is a good course for those who have no to very basic background on process improvement. The content is just right, not too overwhelming for me. The topics are discussed properly. I appreciate the examples given which make each topic easier to understand.”
Beverly
“Great course. The pacing, content, and delivery is great. You could tell that great care and expertise was put into delivering the course. Thank you!”
Christopher
“Truly brilliant. A great flow, a really knowledgeable instructor and great resources. I have had some trouble understanding the delivery of Lean, purpose and method - now I feel so much more confident. Thank you Robert.”
Benjamin
“In my position, everyone suddenly want this kind of RCA, but no one really knew how to do it. It was simple but I felt I was doing it wrong. This course broke it down to the simple steps it is supposed to be to complete. Easy to follow and great examples.”
Athena
“This course adds a lot more insight to the tool than you get from a simple template. I now know how to sell usage of the tool across my business - something I have really struggled with.”
Darby
“I learned a lot and will apply what I've learned in my work. Thank you, Robert. A detailed explanation and your quick responses to questions in message section , demonstrate that you are a professional in your sector! Thanks.”
Jami
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