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Leading Business Improvement

The world’s leading skills & training provider in process improvement, quality and operational excellence.
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4.6

Instructor Rating

17,875

Reviews

122,289

Students

48

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Transform Your Career with Our
Udemy Courses

Discover the skills you need to succeed with our Udemy courses. From reducing business costs to implementing effective process improvement strategies, our courses cover essential topics designed to enhance your career. Learn about Root Cause Analysis, Lean Six Sigma methodologies, and efficient business processes. Join today and take the next step in your professional journey.

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Instructor & Founder -
Robert Chapman

Robert Chapman is a certified expert in Lean Six Sigma, Project Management, and Business Improvement, with over a decade of experience across various industries. He has worked with FTSE 100, S&P 500, Stockholm Nasdaq, and regional firms, delivering projects that save money, improve efficiency, and enhance operational performance.

He founded LBI to educate people on business improvement and support businesses in improving their people, performance, products, and processes. Robert’s passion for the industry and dedication to helping businesses thrive is at the heart of LBI.

Robert's Portfolio

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Engaging Reads Just for You

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Opportunity Cost The Hidden Price of Every Choice

Opportunity Cost: The Hidden Price of Every Choice

RPN (Risk Priority Number) Calculator, Formula, and Advanced Alternatives

RPN (Risk Priority Number): Calculator, Formula, and Advanced Alternatives

Your Ultimate Guide to ROI with a Built-In ROI Calculator for Instant Results

Your Ultimate Guide to ROI with a Built-In ROI Calculator for Instant Results

How to Measure or Calculate DPMO, Sigma Level, and Yield

How to Calculate DPMO, Sigma Level, and Yield

Total Quality Management (TQM)_ Your Path to Excellence

Total Quality Management (TQM): Your Path to Excellence

Business Process Automation vs. Manual Workflows_ Finding the Right Balance

Business Process Automation vs. Manual Workflows: Finding the Right Balance

The Ultimate Guide & Calculator for Cost-Benefit Analysis Definition, Formula, and Examples

The Ultimate Guide & Calculator for Cost-Benefit Analysis: Definition, Formula, and Examples

Top Project Management Skills and Trends for 2025 You Can’t Ignore

Top Project Management Skills and Trends for 2025 You Can’t Ignore

Kaizen_ The Art of Endless Evolution

Kaizen: The Art of Endless Evolution

The Kanban Compass: Navigating Agile Success with Visual Flow

The Kanban Compass: Navigating Agile Success with Visual Flow

A Deep Dive into TRIZ - The Theory of Inventive Problem Solving

A Deep Dive into TRIZ – The Theory of Inventive Problem Solving

Agile Methodology_ A Guide to Principles, Practices, and Beyond

Agile Methodology: A Guide to Principles, Practices, and Beyond

FMEA (Failure Mode and Effects Analysis) Step-by-Step Guide with Examples & Free Templates

FMEA (Failure Mode and Effects Analysis): Step-by-Step Guide with Examples & Free Templates

The 6 M’s: Unlocking Excellence in Modern Problem-Solving

The 6 M’s: Unlocking Excellence in Modern Problem-Solving

How to Use the Pareto Principle (80/20 Rule) for Better Decision-Making

Course Reviews

What some of our 250,000+ students have to say

About LBI
Beverly
Beverly
“This is a good course for those who have no to very basic background on process improvement. The content is just right, not too overwhelming for me. The topics are discussed properly. I appreciate the examples given which make each topic easier to understand.”
Athena
Athena
“In my position, everyone suddenly want this kind of RCA, but no one really knew how to do it. It was simple but I felt I was doing it wrong. This course broke it down to the simple steps it is supposed to be to complete. Easy to follow and great examples.”
Josh
Josh
“This course adds a lot more insight to the tool than you get from a simple template. I now know how to sell usage of the tool across my business - something I have really struggled with.”
Chris
Chris
“Great course. The pacing, content, and delivery is great. You could tell that great care and expertise was put into delivering the course. Thank you!”
Jamil
Jamil
“I learned a lot and will apply what I've learned in my work. Thank you, Robert. A detailed explanation and your quick responses to questions in message section , demonstrate that you are a professional in your sector! Thanks.”
Ben
Ben
“Truly brilliant. A great flow, a really knowledgeable instructor and great resources. I have had some trouble understanding the delivery of Lean, purpose and method - now I feel so much more confident. Thank you Robert.”
Magdalena
Magdalena
“An amazing, clear course with structured slides, practical demonstrations, and no unnecessary fluff. It was concise, easy to follow, and highly useful for my work. Thank you! I'll definitely take more courses from this instructor!”

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robertchapman02@gmail.com

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