Leading Business Improvement

Become a Successful Business Improvement Specialist

SIPOC Certification Course (Supplier, Input, Process, Output, Customer)

Discover the leading SIPOC course: A clear, step-by-step guide to creating the highly effective SIPOC process mapping tool.

Course Duration

Approx. 1 Hours 9 Minutes

Course Price

$ 100



Key Concepts Covered in this Course

Course instructor

Robert Chapman

Business Improvement Specialist

As a Business Improvement professional, I’ve gained extensive expertise in Project ManagementLean Six Sigma, and Process Improvement. My accomplishments include delivering projects that saved organizations significant resources, streamlined processes, improved user experiences, and reduced errors and waste. Additionally, I hold a Lean Six Sigma Black Belt certification.

Course Summary

Master the SIPOC process mapping tool with our comprehensive course, equipping you to understand, analyze, and improve processes effectively.


Course Reviews

The course structure is user-friendly, allowing participants to progress at their own pace. The inclusion of quizzes and assessments reinforces understanding, making the learning experience dynamic and engaging. The downloadable resources provided serve as valuable references for ongoing application in the workplace.

Alexa Bliss

SIPOC Certification Course (Supplier, Input, Process, Output, Customer)

Course Description

The SIPOC is a widely used and effective tool for mapping processes. It helps you:

  • Understand how things are currently done.
  • Identify the important people involved.
  • Figure out what goes into and comes out of your process.

It’s essential for projects where you want to improve processes, make changes, or simply understand how things flow from start to finish. The SIPOC stands for Supplier, Input, Process, Output, Customer, and it gives you a quick overview of a process. In this course, you’ll:

  • Learn what a SIPOC is.
  • Learn how to use it effectively.
  • Get a breakdown of each part of the SIPOC.
  • See demonstrations for different industries and situations.

You’ll also get templates and tools to start using a SIPOC right after the course. Quizzes and assignments will help you learn as you go. By the end of the course, you’ll have the knowledge and confidence to use a SIPOC in your next project.

Course Breakdown

  • What is SIPOC? (Preview)
  • What is process improvement?
  • The purpose and importance of SIPOC (Preview)
  • When to use the tool
  • Introduction to the tool
  • History of the tool
  • Breakdown of each section: Supplier
  • Breakdown of each section: Input
  • Breakdown of each section: Process
  • Breakdown of each section: Output
  • Breakdown of each section: Customer
  • The process to build a SIPOC tool
  • Demonstration 1
  • Demonstration 2
  • Demonstration 3
  • Build your SIPOC!
  • Review of key learnings
  • Hints and tips

Our Best Selling Courses

What some of our 150,000+ students have to say

“This is a good course for those who have no to very basic background on process improvement. The content is just right, not too overwhelming for me. The topics are discussed properly. I appreciate the examples given which make each topic easier to understand.”
From Dallas, USA
“In my position, everyone suddenly want this kind of RCA, but no one really knew how to do it. It was simple but I felt I was doing it wrong. This course broke it down to the simple steps it is supposed to be to complete. Easy to follow and great examples.”
From Norway
“This course adds a lot more insight to the tool than you get from a simple template. I now know how to sell usage of the tool across my business - something I have really struggled with.”
From Sweden
“I learned a lot and will apply what I've learned in my work. Thank you, Robert. A detailed explanation and your quick responses to questions in message section , demonstrate that you are a professional in your sector! Thanks.”
From Abu Dhabi
“Great course. The pacing, content, and delivery is great. You could tell that great care and expertise was put into delivering the course. Thank you!”
From Australia
“Truly brilliant. A great flow, a really knowledgeable instructor and great resources. I have had some trouble understanding the delivery of Lean, purpose and method - now I feel so much more confident. Thank you Robert.”
From London, UK
“An absolutely amazing course. It has a clear structure and as the slides are present I do not have to make notes. Also - all of the important definitions are being accompanied by demonstrations in practice of the tool by which I could understand the true meaning of them. The way the course is presented is nice to follow, language is impeccable and the speed is not to fast. Usually in other courses from Udemy I can see a definition of a problem directly followed by example with a lot of fluff, but those extra unneeded false interactions with learners make the course only longer and makes me usually loose my focus. In this course I did not experience it at all. It was to the point and I have actually learned something that I can directly use in my work. Thank you! PS I will for sure follow the other courses of the instructor!”
From Greece

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