Leading Business Improvement

Become a Successful Business Improvement Specialist

Root Cause Analysis Toolkit Certification Course

Top Root Cause Analysis Toolkit Course: An easy-to-follow guide to constructing and utilizing powerful root cause analysis tools step by step.

Course Duration

Approx. 49 Minutes

Course Price

$ 100



Key Concepts Covered in this Course

Course instructor

Robert Chapman

Business Improvement Specialist

As a Business Improvement professional, I’ve gained extensive expertise in Project ManagementLean Six Sigma, and Process Improvement. My accomplishments include delivering projects that saved organizations significant resources, streamlined processes, improved user experiences, and reduced errors and waste. Additionally, I hold a Lean Six Sigma Black Belt certification.

Course Summary

Master the skill of root cause analysis and become an invaluable problem solver for your team or organization with our comprehensive course.


Course Reviews

The course structure is user-friendly, allowing participants to progress at their own pace. The inclusion of quizzes and assessments reinforces understanding, making the learning experience dynamic and engaging. The downloadable resources provided serve as valuable references for ongoing application in the workplace.

Alexa Bliss

Root Cause Analysis Toolkit Certification Course

Course Description

Being able to find the root cause of a problem in a team or organization is super important. Successful teams won’t always need to bring in outside help when things go wrong—they’ll have the skills to fix issues themselves! By taking this course, you’ll become invaluable to your team or organization, opening up endless opportunities.

In this course, you’ll:

  • Learn about Lean Six Sigma and its benefits.
  • Understand Cause & Effect.
  • Learn key tools for successful Root Cause Analysis.
  • Discover how to use Cause & Effect tools effectively in different projects or organizations.

Plus, you’ll see LIVE demos of each tool and get templates to use, so you can start right away without worrying about building everything from scratch! This course will keep growing with more tools added over time.

Course Breakdown

  • What is Lean Six Sigma? (Preview)
  • DMAIC (Preview)
  • What are the benefits of LSS & the toolkit?
  • Scenario to be used to explore the tools
  • Introduction to cause and effect
  • Ishikawa Diagram
  • Ishikawa: Demonstration
  • 5 Whys
  • 5 Whys: Demonstration
  • Pareto Chart (Preview)
  • Pareto Chart: Demonstration
  • C&E Matrix
  • C&E Matrix: Demonstration
  • Close out

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What some of our 150,000+ students have to say

“This is a good course for those who have no to very basic background on process improvement. The content is just right, not too overwhelming for me. The topics are discussed properly. I appreciate the examples given which make each topic easier to understand.”
From Dallas, USA
“In my position, everyone suddenly want this kind of RCA, but no one really knew how to do it. It was simple but I felt I was doing it wrong. This course broke it down to the simple steps it is supposed to be to complete. Easy to follow and great examples.”
From Norway
“This course adds a lot more insight to the tool than you get from a simple template. I now know how to sell usage of the tool across my business - something I have really struggled with.”
From Sweden
“I learned a lot and will apply what I've learned in my work. Thank you, Robert. A detailed explanation and your quick responses to questions in message section , demonstrate that you are a professional in your sector! Thanks.”
From Abu Dhabi
“Great course. The pacing, content, and delivery is great. You could tell that great care and expertise was put into delivering the course. Thank you!”
From Australia
“Truly brilliant. A great flow, a really knowledgeable instructor and great resources. I have had some trouble understanding the delivery of Lean, purpose and method - now I feel so much more confident. Thank you Robert.”
From London, UK
“An absolutely amazing course. It has a clear structure and as the slides are present I do not have to make notes. Also - all of the important definitions are being accompanied by demonstrations in practice of the tool by which I could understand the true meaning of them. The way the course is presented is nice to follow, language is impeccable and the speed is not to fast. Usually in other courses from Udemy I can see a definition of a problem directly followed by example with a lot of fluff, but those extra unneeded false interactions with learners make the course only longer and makes me usually loose my focus. In this course I did not experience it at all. It was to the point and I have actually learned something that I can directly use in my work. Thank you! PS I will for sure follow the other courses of the instructor!”
From Greece

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