Become a Successful Business Improvement Specialist

Fundamentals of Process Improvement
Certification Course

Fundamentals of Process Improvement A straightforward, step-by-step approach to making your processes better, starting now.

Course Duration

Approx. 4 Hours 48 Minutes

Course Price

$100

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Lectures

43

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Key Concepts Covered in this Course

  • Implementing process enhancement effectively in your organization.
  • Enhancing organizational procedures to minimize time, effort, and financial loss.
  • Recognizing steps that add value and those that don’t, with an aim to decrease the non-value ones and increase the value ones.
  • Boosting the quality of your offerings, which is tied to increased revenue and customer satisfaction.
  • Introducing processes that are both effective and efficient, leading to employee job satisfaction.
  • Enhancing processes from individual tasks to broader workflows.
  • Learning techniques that prepare you to take initiative in process improvement, impressing your superiors.
  • Gaining skills in various tools that can be used regularly in this field.
  • Developing the confidence to proactively and reactively map, enhance, and rectify key processes.
  • Being able to swiftly and clearly spot opportunities for cost reduction and time saving.

Course instructor

Robert Chapman

Business Improvement Specialist

As a Business Improvement professional, I’ve gained extensive expertise in Project Management, Lean Six Sigma, and Process Improvement. My accomplishments include delivering projects that saved organizations significant resources, streamlined processes, improved user experiences, and reduced errors and waste. Additionally, I hold a Lean Six Sigma Black Belt certification.

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Course Summary

Fundamentals of Process Improvement Certification Course

This course provides comprehensive knowledge on process improvement, including fundamentals, identification of value steps, process mapping tools, and successful project delivery. It includes live demonstrations, quizzes, and assignments, aiming to build confidence in conducting process improvement projects and advocating their importance.

  • 11 downloadable resources
  • Certificate of completion
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★★★★★ 5/5

Course Reviews

The course structure is user-friendly, allowing participants to progress at their own pace. The inclusion of quizzes and assessments reinforces understanding, making the learning experience dynamic and engaging. The downloadable resources provided serve as valuable references for ongoing application in the workplace.

Alexa Bliss
Reviews from Verified Purchase

Fundamentals of Process Improvement Certification Course

Course Description

Improving your organization’s processes is becoming crucial as organizations are developing more complex processes. This course will equip you with the knowledge to modify, enhance, and secure these processes.

You’ll learn the basics of process improvement and the best tools for process mapping. The course will guide you on when and how to use each process map.

The course includes:

  • Basics of process improvement.
  • Identifying valuable and non-valuable steps.
  • Key processes for a process improvement initiative.
  • Guidelines for successful process improvement projects.
  • A live case study on process improvement.
  • A comprehensive process mapping toolkit with live demos and templates.
  • Quizzes and an assignment to test your knowledge.

By the end of the course, you’ll be confident in managing process improvement projects and advocating their importance to your organization’s leaders.

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Course Breakdown

  • What is a process? (Preview)
  • What is process improvement? (Preview)
  • Examples of process improvement
  • Process improvement technique 1
  • Who delivers process improvement?
  • Who is process improvement for?
  • Process improvement roles
  • Process improvement technique 2 (1)
  • Process improvement technique 2 (2)
  • Overview
  • Lean
  • Six Sigma
  • Total Quality Management
  • Theory of Constraints (1)
  • Theory of Constraints (2)
  • Plan, Do, Check, Act (PDCA)
  • Continuous improvement (1)
  • Continuous improvement (2)
  • Business Process Management
  • Process to deploy process improvement
  • Considerations for deployment
  • Process improvement technique 3
  • Triggers of process improvement
  • When is a process ripe for change?
  • When is a process ripe for change? – Template demonstration
  • When is best to conduct the change?
  • Process improvement technique 4
  • Reasons to pursue improvements (1)
  • Reasons to pursue improvements (2)
  • Benefits & desired outputs
  • Process improvement technique 5
  • Overview
  • Demonstration 1
  • Demonstration 2
  • Demonstration 3
  • Demonstration 3 cont.
  • Demonstration 3 conc.
  • Interactive exercise
  • Review of key learnings
  • Thank you
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What some of our 150,000+ students have to say

“This is a good course for those who have no to very basic background on process improvement. The content is just right, not too overwhelming for me. The topics are discussed properly. I appreciate the examples given which make each topic easier to understand.”
Beverly
From Dallas, USA
“In my position, everyone suddenly want this kind of RCA, but no one really knew how to do it. It was simple but I felt I was doing it wrong. This course broke it down to the simple steps it is supposed to be to complete. Easy to follow and great examples.”
Athena
From Norway
“This course adds a lot more insight to the tool than you get from a simple template. I now know how to sell usage of the tool across my business - something I have really struggled with.”
Darby
From Sweden
“I learned a lot and will apply what I've learned in my work. Thank you, Robert. A detailed explanation and your quick responses to questions in message section , demonstrate that you are a professional in your sector! Thanks.”
Jami
From Abu Dhabi
“Great course. The pacing, content, and delivery is great. You could tell that great care and expertise was put into delivering the course. Thank you!”
Christopher
From Australia
“Truly brilliant. A great flow, a really knowledgeable instructor and great resources. I have had some trouble understanding the delivery of Lean, purpose and method - now I feel so much more confident. Thank you Robert.”
Benjamin
From London, UK
“An absolutely amazing course. It has a clear structure and as the slides are present I do not have to make notes. Also - all of the important definitions are being accompanied by demonstrations in practice of the tool by which I could understand the true meaning of them. The way the course is presented is nice to follow, language is impeccable and the speed is not to fast. Usually in other courses from Udemy I can see a definition of a problem directly followed by example with a lot of fluff, but those extra unneeded false interactions with learners make the course only longer and makes me usually loose my focus. In this course I did not experience it at all. It was to the point and I have actually learned something that I can directly use in my work. Thank you! PS I will for sure follow the other courses of the instructor!”
Magdalena
From Greece

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