Become a Successful Business Improvement Specialist

Root Cause Analysis: Fishbone Diagram
Certification Course

Top Fishbone Diagram Course: A clear and easy-to-follow guide to creating and using this powerful root cause analysis tool step by step.

Course Duration

Approx. 2 Hours 13 Minutes

Course Price

$ 100

Lectures

20

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Key Concepts Covered in this Course

  • Learn how to use this highly effective root cause analysis tool.
  • Gain knowledge of a widely-used root cause analysis tool used in all industries.
  • Clearly identify issues in your operations.
  • Determine why these areas are experiencing problems.
  • Categorize potential root causes for further investigation.
  • Save money by using the tool to fix costly errors and issues.
  • Save time by using the tool to address time-consuming problems.
  • Acquire knowledge of a tool in high demand across organizations.
  • Develop the ability to implement long-term fixes, distinguishing yourself as a valuable asset to the business.
  • Generate valuable insights and information not readily available.

Course instructor

Robert Chapman

Business Improvement Specialist

As a Business Improvement professional, I’ve gained extensive expertise in Project Management, Lean Six Sigma, and Process Improvement. My accomplishments include delivering projects that saved organizations significant resources, streamlined processes, improved user experiences, and reduced errors and waste. Additionally, I hold a Lean Six Sigma Black Belt certification.

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Course Summary

Root Cause Analysis: Fishbone Diagram Certification Course

Master the essential skill of using the Cause & Effect or Fishbone Diagram to identify and solve problems quickly and effectively, becoming an invaluable asset to any team or organization.

  • 12 downloadable resources
  • Certificate of completion
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★★★★★ 5/5

Course Reviews

The course structure is user-friendly, allowing participants to progress at their own pace. The inclusion of quizzes and assessments reinforces understanding, making the learning experience dynamic and engaging. The downloadable resources provided serve as valuable references for ongoing application in the workplace.

Alexa Bliss
Reviews from Verified Purchase

Root Cause Analysis: Fishbone Diagram Certification Course

Course Description

The Cause & Effect (Fishbone) Diagram is a key tool for finding the root cause of problems. Knowing how to use it is a valuable skill in today’s job market. Whether you’re an employee, manager, or business owner, being able to spot a problem, find out why it happened, and fix it fast is crucial. Using this tool can help reduce errors, improve processes, and even save money.

In this course, you’ll learn:

  • What root cause analysis is.
  • The basics of the Cause & Effect Diagram, like why it’s important.
  • How to use the diagram and when to use it.
  • How to create and use the diagram.
  • You’ll also see live demonstrations of the diagram.
  • Plus, you’ll get tips on how to use it effectively.

The Cause & Effect Diagram is a central tool in Lean Six Sigma, used in many industries and by people with different qualifications, all with great success. If you want to reduce errors, save money, and improve your customer or colleague experience, learning the Cause & Effect Diagram is a smart move!

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Course Breakdown

  • What is root cause analysis?
  • Purpose of root cause analysis
  • Examples of root cause analysis
  • Practical exercise
  • What is the Fishbone Diagram? (Preview)
  • What is the Fishbone Diagram – continued (Preview)
  • Benefits of the Fishbone Diagram
  • Purpose of the Fishbone Diagram
  • Identifying the why to use the Fishbone Diagram
  • Identifying when to use the Fishbone Diagram
  • The process to build a Cause & Effect Diagram
  • Demonstration 1
  • Demonstration 2
  • Demonstration 3
  • Practical exercise
  • Review of key learnings
  • Thank you
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What some of our 150,000+ students have to say

“This is a good course for those who have no to very basic background on process improvement. The content is just right, not too overwhelming for me. The topics are discussed properly. I appreciate the examples given which make each topic easier to understand.”
Beverly
From Dallas, USA
“In my position, everyone suddenly want this kind of RCA, but no one really knew how to do it. It was simple but I felt I was doing it wrong. This course broke it down to the simple steps it is supposed to be to complete. Easy to follow and great examples.”
Athena
From Norway
“This course adds a lot more insight to the tool than you get from a simple template. I now know how to sell usage of the tool across my business - something I have really struggled with.”
Darby
From Sweden
“I learned a lot and will apply what I've learned in my work. Thank you, Robert. A detailed explanation and your quick responses to questions in message section , demonstrate that you are a professional in your sector! Thanks.”
Jami
From Abu Dhabi
“Great course. The pacing, content, and delivery is great. You could tell that great care and expertise was put into delivering the course. Thank you!”
Christopher
From Australia
“Truly brilliant. A great flow, a really knowledgeable instructor and great resources. I have had some trouble understanding the delivery of Lean, purpose and method - now I feel so much more confident. Thank you Robert.”
Benjamin
From London, UK
“An absolutely amazing course. It has a clear structure and as the slides are present I do not have to make notes. Also - all of the important definitions are being accompanied by demonstrations in practice of the tool by which I could understand the true meaning of them. The way the course is presented is nice to follow, language is impeccable and the speed is not to fast. Usually in other courses from Udemy I can see a definition of a problem directly followed by example with a lot of fluff, but those extra unneeded false interactions with learners make the course only longer and makes me usually loose my focus. In this course I did not experience it at all. It was to the point and I have actually learned something that I can directly use in my work. Thank you! PS I will for sure follow the other courses of the instructor!”
Magdalena
From Greece

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