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What is Lean?

What is Lean? Read More »

The 7 tools of quality – introduction

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Why a focus on quality is important

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What is quality?

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Let’s set the scene

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Hi! I am Robert Chapman

The Director and Author of Leading Business Improvement. With over a decade of experience, I am certified in Lean Six Sigma and Project Management. I’ve worked across industries, delivering projects that save money, time, and improve operations. I founded LBI to educate on business improvement and support companies in enhancing their processes and performance.

Courses & Certification

LBI offers in-depth courses on high-demand strategies, methodologies, and technologies, complete with certification. We don't just educate; we empower you to present your ideas effectively to businesses eager to reduce costs, optimize processes, increase efficiency, and gain a competitive edge. Your life-changing career is just a click away!

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The 6 M’s: Unlocking Excellence in Modern Problem-Solving

How to Use the Pareto Principle (80/20 Rule) for Better Decision-Making

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