Business improvement plan

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Course Description

Being able to improve your organisational processes and operational performance is a skill highly in demand in today’s workforce. In this course, we cover off the key information you will need in order to build and deploy an effective business improvement plan. Such plans have the powerful ability to structure your approach, identify your goals and give you a space in which you can sell your vision to interested parties.

Within this course we:

  • Look at the fundamentals of the topic – business improvement and the plan.
  • Investigate the activities you should be undertaking before starting your plan.
  • Breakdown the plan into its constituent parts, addressing each section using a scenario example.
  • Use a scenario to frame how you would build your plan, giving you a practical example of how to practically build each part of the plan.
  • We will also run through a case study example of a real life plan.

The plan can be used for several purposes. It can act as a business case to get approval to launch the project, a storyboard to get buy in and support from the wider business / team and as the firing gun for a project charter / plan. The document will also hold all of the key items required for the successful completion of the project – current state, future state, gap analysis, pilot and testing etc. It really is a great plan that greatly improves your chance of success!

Course breakdown

  • What is covered in this course?
  • What is the purpose of this course?
  • What is this document?
  • What is this type of improvement?
  • The importance of this improvement
  • Triggers of this improvement
  • Types of this improvement
  • Identify the need
  • Assess the data
  • Assess the team
  • Scenario
  • Front page
  • Front page – Demonstration
  • Foreword
  • Foreword – Demonstration
  • Current state
  • Current state – Demonstration
  • Strategic objectives
  • Strategic objectives – Demonstration
  • The approach to be taken
  • The approach to be taken – Demonstration
  • Timeline
  • Timeline – Demonstration
  • Scope
  • Scope – In scope demonstration
  • Scope – Not in scope demonstration
  • Risk
  • Risk – Risk of doing nothing demonstration
  • Risk – Risk of doing something demonstration
  • Roles
  • Roles – Demonstration
 
  • Define
  • Plan
  • Map
  • Analysis
  • Improvement
  • Preparation
  • Deployment
  • Control
  • End
  • Review of key learnings
  • Hints and tips
  • Thank you

What our students have to say

“An absolutely amazing course. It has a clear structure and as the slides are present I do not have to make notes. Also - all of the important definitions are being accompanied by demonstrations in practice of the tool by which I could understand the true meaning of them. The way the course is presented is nice to follow, language is impeccable and the speed is not to fast. Usually in other courses from Udemy I can see a definition of a problem directly followed by example with a lot of fluff, but those extra unneeded false interactions with learners make the course only longer and makes me usually loose my focus. In this course I did not experience it at all. It was to the point and I have actually learned something that I can directly use in my work. Thank you! PS I will for sure follow the other courses of the instructor!”
Magdalena
“This is a good course for those who have no to very basic background on process improvement. The content is just right, not too overwhelming for me. The topics are discussed properly. I appreciate the examples given which make each topic easier to understand.”
Beverly
“Great course. The pacing, content, and delivery is great. You could tell that great care and expertise was put into delivering the course. Thank you!”
Christopher
“Truly brilliant. A great flow, a really knowledgeable instructor and great resources. I have had some trouble understanding the delivery of Lean, purpose and method - now I feel so much more confident. Thank you Robert.”
Benjamin
“In my position, everyone suddenly want this kind of RCA, but no one really knew how to do it. It was simple but I felt I was doing it wrong. This course broke it down to the simple steps it is supposed to be to complete. Easy to follow and great examples.”
Athena
“This course adds a lot more insight to the tool than you get from a simple template. I now know how to sell usage of the tool across my business - something I have really struggled with.”
Darby
“I learned a lot and will apply what I've learned in my work. Thank you, Robert. A detailed explanation and your quick responses to questions in message section , demonstrate that you are a professional in your sector! Thanks.”
Jami
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