Leading Business Improvement

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Business improvement plan

Course Description

Being able to improve your organisational processes and operational performance is a skill highly in demand in today’s workforce. In this course, we cover off the key information you will need in order to build and deploy an effective business improvement plan. Such plans have the powerful ability to structure your approach, identify your goals and give you a space in which you can sell your vision to interested parties.

Within this course we:

  • Look at the fundamentals of the topic – business improvement and the plan.
  • Investigate the activities you should be undertaking before starting your plan.
  • Breakdown the plan into its constituent parts, addressing each section using a scenario example.
  • Use a scenario to frame how you would build your plan, giving you a practical example of how to practically build each part of the plan.
  • We will also run through a case study example of a real life plan.

The plan can be used for several purposes. It can act as a business case to get approval to launch the project, a storyboard to get buy in and support from the wider business / team and as the firing gun for a project charter / plan. The document will also hold all of the key items required for the successful completion of the project – current state, future state, gap analysis, pilot and testing etc. It really is a great plan that greatly improves your chance of success!

Course breakdown

  • What is covered in this course?
  • What is the purpose of this course?
  • What is this document?
  • What is this type of improvement?
  • The importance of this improvement
  • Triggers of this improvement
  • Types of this improvement
  • Identify the need
  • Assess the data
  • Assess the team
  • Scenario
  • Front page
  • Front page – Demonstration
  • Foreword
  • Foreword – Demonstration
  • Current state
  • Current state – Demonstration
  • Strategic objectives
  • Strategic objectives – Demonstration
  • The approach to be taken
  • The approach to be taken – Demonstration
  • Timeline
  • Timeline – Demonstration
  • Scope
  • Scope – In scope demonstration
  • Scope – Not in scope demonstration
  • Risk
  • Risk – Risk of doing nothing demonstration
  • Risk – Risk of doing something demonstration
  • Roles
  • Roles – Demonstration
 
  • Define
  • Plan
  • Map
  • Analysis
  • Improvement
  • Preparation
  • Deployment
  • Control
  • End
  • Review of key learnings
  • Hints and tips
  • Thank you

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