Projects including deployment of new systems (ServiceNow)

If you need to stop and take stock of your process performance, conduct an audit on its key indicators.

This includes:

• Assessment of process(es) by mapping, analyzing and reviewing the current state.
• Identifying important indicators/metrics to review their actual performance vs. desired performance.
• Deliver extensive recommendations on what you need to change, improve, focus on and how.
• Transfer knowledge of how to conduct process audits in future.