Become a Successful Business Improvement Specialist
Total Quality Management (TQM) : Certification Course
Explore this dynamic approach for maintaining high standards and operational effectiveness in your company.
Key Concepts Covered in this Course
- Implementing a project based on Total Quality Management
- Incorporating Total Quality Management into your organization’s operations
- Successfully utilizing Total Quality Management’s tools and techniques
- Continuously enhancing your organization’s performance
- Integrating the principles of TQM into your organization
- Transforming your organization’s culture to prioritize quality
- The methodology to enhance your products, services, and outputs
- The strategy to incorporate quality into your processes
- Instilling a focus on operational excellence
- The improvement in operational performance following TQM implementation
Course instructor
Robert Chapman
Business Improvement Specialist
As a Business Improvement professional, I’ve gained extensive expertise in Project Management, Lean Six Sigma, and Process Improvement. My accomplishments include delivering projects that saved organizations significant resources, streamlined processes, improved user experiences, and reduced errors and waste. Additionally, I hold a Lean Six Sigma Black Belt certification.
Course Summary
This course on Total Quality Management (TQM) provides a comprehensive understanding of quality control within an organization. It covers the fundamentals of TQM, its 8 principles and steps, and the tools and techniques used in a TQM project. By the end of the course, participants will be equipped to improve the quality and performance of their organization’s people, procedures, and processes. The course is suitable for anyone seeking to enhance operational performance, deliver quality, or upskill in the field of quality and improvement.
- 12 downloadable resources
- Certificate of completion
Course Reviews
0Average rating
The course structure is user-friendly, allowing participants to progress at their own pace. The inclusion of quizzes and assessments reinforces understanding, making the learning experience dynamic and engaging. The downloadable resources provided serve as valuable references for ongoing application in the workplace.
Alexa Bliss
Total Quality Management (TQM) : Certification Course
Course Description
Total Quality Management (TQM) is a strategy that focuses on identifying, delivering, and maintaining quality within an organization. This well-established method, which is highly sought after in the current job market, emphasizes the importance of quality as the foundation of an organization’s operational strategy. The course introduces 8 key principles and steps that are essential for successful quality management. The course content includes:
- Basic concepts of Quality (such as TQM, Quality, Continuous Improvement, etc.)
- The 8 fundamental principles of Total Quality Management.
- The 8 necessary steps to implement Total Quality Management.
- Various tools and techniques applicable in a TQM project or daily operations.
Upon completion of the course, participants will gain the knowledge and confidence to enhance quality and performance in their organization, positively influencing their products, services, and overall operational performance. They will be equipped to implement strategies and techniques across various organizations to ensure operational excellence and robust quality performance.
Course Content
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