Leading Business Improvement

Become a Successful Business Improvement Specialist

Theory of Constraints Certification Course

A straightforward guide on spotting, addressing, and minimizing obstacles that hinder your workflow or operational efficiency.

Course Duration

Approx. 3 Hours 53 Minutes

Course Price




Key Concepts Covered in this Course

Course instructor

Robert Chapman

Business Improvement Specialist

As a Business Improvement professional, I’ve gained extensive expertise in Project ManagementLean Six Sigma, and Process Improvement. My accomplishments include delivering projects that saved organizations significant resources, streamlined processes, improved user experiences, and reduced errors and waste. Additionally, I hold a Lean Six Sigma Black Belt certification.

Course Summary

This course offers a deep dive into the Theory of Constraints (ToC), a methodology for improving quality and operational performance. You’ll learn the fundamentals of ToC, the 5 focusing steps for project delivery, and the thinking processes for transitioning to a better state. By the end, you’ll be equipped to successfully implement ToC, driving lasting improvements in your organization.


Course Reviews

The course structure is user-friendly, allowing participants to progress at their own pace. The inclusion of quizzes and assessments reinforces understanding, making the learning experience dynamic and engaging. The downloadable resources provided serve as valuable references for ongoing application in the workplace.

Alexa Bliss

Theory of Constraints Certification Course

Course Description

Improving your organisation’s processes is something that is becoming increasingly important. As we move forward, organisations are building more and more processes, all with varying purposes, touching various departments and delivering various products. As these become more complex and organisations grow, having the knowledge of how to amend, improve and secure these processes is a skill becoming vital. If you can deliver such improvements to your organisation’s processes today, they will reward this favourably!

In this course, you will learn the fundamental building blocks behind the task of process improvement, the best process mapping tools available and when these should be deployed. Every process map has a purpose, so this course will show you which one to use when!

We will cover:

  • The fundamentals behind process improvement and the types of process to look out for.
  • How to identify, question and change value and and non-value add steps.
  • The main processes we need to build during a process improvement initiative.
  • A breakdown of the key types of process and learn about the process improvement tools.
  • The process to be followed to ensure successful deliverance of process improvement projects and demonstrations of how to deliver each step.
  • A LIVE demonstration of a process improvement and a case study example of how a process improvement project was delivered.
  • A complete process mapping toolkit, with LIVE demonstrations on how to use each one – with templates attached for those which require it.
  • We will test your knowledge with quizzes and an assignment.

At the end of this course, you should have the confidence not only to conduct wide ranging process improvement projects but also to sell the vision and importance of process improvement to leaders within your organisation.

Course Breakdown

  • What will be covered within this course? (Preview)
  • What is the purpose of this course? (Preview)
  • What is Theory of Constraints? (Preview)
  • What is Theory of Constraints – the bottleneck
  • Types of constraint
  • Types of constraint – example
  • What is continuous improvement?
  • Pros of Theory of Constraints
  • Cons of Theory of Constraints
  • Overview
  • Scenario
  • Identify
  • Identify: Demonstration 1
  • Identify: Demonstration 2
  • Identify: Demonstration 3
  • Exploit
  • Exploit: Demonstration 1
  • Exploit: Demonstration 2
  • Subordinate
  • Subordinate: Demonstration 1
  • Subordinate: Demonstration 2
  • Elevate
  • Elevate: Demonstration 1
  • Elevate: Demonstration 2
  • Elevate: Demonstration 3
  • Repeat
  • Repeat: Demonstration 1
  • Repeat: Demonstration 2
  • Overview
  • Current Reality Tree – Breakdown
  • Current Reality Tree – Demonstration
  • Evaporating Cloud Tree – Breakdown
  • Evaporating Cloud Tree – Demonstration
  • Future Reality Tree – Breakdown
  • Future Reality Tree – Demonstration
  • Prerequisite Tree – Breakdown
  • Prerequisite Tree – Demonstration
  • Transition Tree – Breakdown
  • Transition Tree – Demonstration
  • Review of key learnings
  • Hints & tips
  • Thank you

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What some of our 150,000+ students have to say

“This is a good course for those who have no to very basic background on process improvement. The content is just right, not too overwhelming for me. The topics are discussed properly. I appreciate the examples given which make each topic easier to understand.”
From Dallas, USA
“In my position, everyone suddenly want this kind of RCA, but no one really knew how to do it. It was simple but I felt I was doing it wrong. This course broke it down to the simple steps it is supposed to be to complete. Easy to follow and great examples.”
From Norway
“This course adds a lot more insight to the tool than you get from a simple template. I now know how to sell usage of the tool across my business - something I have really struggled with.”
From Sweden
“I learned a lot and will apply what I've learned in my work. Thank you, Robert. A detailed explanation and your quick responses to questions in message section , demonstrate that you are a professional in your sector! Thanks.”
From Abu Dhabi
“Great course. The pacing, content, and delivery is great. You could tell that great care and expertise was put into delivering the course. Thank you!”
From Australia
“Truly brilliant. A great flow, a really knowledgeable instructor and great resources. I have had some trouble understanding the delivery of Lean, purpose and method - now I feel so much more confident. Thank you Robert.”
From London, UK
“An absolutely amazing course. It has a clear structure and as the slides are present I do not have to make notes. Also - all of the important definitions are being accompanied by demonstrations in practice of the tool by which I could understand the true meaning of them. The way the course is presented is nice to follow, language is impeccable and the speed is not to fast. Usually in other courses from Udemy I can see a definition of a problem directly followed by example with a lot of fluff, but those extra unneeded false interactions with learners make the course only longer and makes me usually loose my focus. In this course I did not experience it at all. It was to the point and I have actually learned something that I can directly use in my work. Thank you! PS I will for sure follow the other courses of the instructor!”
From Greece

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