Become a Successful Business Improvement Specialist

The 7 tools of quality Certification Course

Discover how to use The 7 tools of quality effectively to significantly enhance your organization’s quality and efficiency.

Course Duration

Approx. 3 Hours 30 Minutes

Course Price

£99.00

Lectures

43

Key Concepts Covered in The 7 tools of quality Certification Course

Course instructor

Robert Chapman

Business Improvement Specialist

Robert Chapman is a seasoned Business Improvement professional with extensive expertise in Project Management, Lean Six Sigma, and Process Improvement. His impressive track record includes spearheading projects that have significantly saved organizational resources, streamlined processes, enhanced user experiences, and minimized errors and waste. Additionally, he holds a Lean Six Sigma Black Belt certification.

Course Summary

The 7 tools of quality Certification Course

This course provides a comprehensive understanding of the 7 tools of quality, their practical application, and their impact on improving organizational performance. It covers the fundamentals of quality, the specifics of each tool, and how to use them effectively in real-world scenarios. The course aims to enhance quality and performance by training individuals to deploy these tools in their daily activities. It is ideal for anyone seeking to improve quality in their business processes, enhance operational performance, or upskill in the field of quality and improvement.

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The 7 tools of quality Certification Course

Course Description

This course focuses on the importance of quality in an organization and how to achieve it using the 7 tools of quality. These tools have been proven effective across various industries and organizations. They help in analyzing data distribution and frequency, evaluating process stability and performance, identifying problem root causes, and visually representing your key operations.

In this course, you will:

  • Understand the basics of quality, its importance, and how to monitor it through examples.
  • Get to know each of the 7 tools, their purpose, and when to use them.
  • Participate in practical demonstrations to learn how to fully utilize these tools.
  • Learn what to expect from the tools, how to recognize good results, and how to choose the right tool for a given situation.

These tools will guide you in recognizing the need for quality, identifying risks to established quality, and charting a path for improvement. They can be used both reactively and proactively to understand current performance and anticipate future risks. Importantly, these tools can be taught to others, enhancing quality and performance across your organization one colleague at a time.

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“This is a good course for those who have no to very basic background on process improvement. The content is just right, not too overwhelming for me. The topics are discussed properly. I appreciate the examples given which make each topic easier to understand.”
Beverly
“In my position, everyone suddenly want this kind of RCA, but no one really knew how to do it. It was simple but I felt I was doing it wrong. This course broke it down to the simple steps it is supposed to be to complete. Easy to follow and great examples.”
Athena
“This course adds a lot more insight to the tool than you get from a simple template. I now know how to sell usage of the tool across my business - something I have really struggled with.”
Darby
“I learned a lot and will apply what I've learned in my work. Thank you, Robert. A detailed explanation and your quick responses to questions in message section , demonstrate that you are a professional in your sector! Thanks.”
Jami
“Great course. The pacing, content, and delivery is great. You could tell that great care and expertise was put into delivering the course. Thank you!”
Christopher
“Truly brilliant. A great flow, a really knowledgeable instructor and great resources. I have had some trouble understanding the delivery of Lean, purpose and method - now I feel so much more confident. Thank you Robert.”
Benjamin
“An absolutely amazing course. It has a clear structure and as the slides are present I do not have to make notes. Also - all of the important definitions are being accompanied by demonstrations in practice of the tool by which I could understand the true meaning of them. The way the course is presented is nice to follow, language is impeccable and the speed is not to fast. Usually in other courses from Udemy I can see a definition of a problem directly followed by example with a lot of fluff, but those extra unneeded false interactions with learners make the course only longer and makes me usually loose my focus. In this course I did not experience it at all. It was to the point and I have actually learned something that I can directly use in my work. Thank you! PS I will for sure follow the other courses of the instructor!”
Magdalena

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