Leading Business Improvement

Become a Successful Business Improvement Specialist

Plan, Do, Check, Act (PDCA) Certification Course

A detailed process on how to consistently make improvements using the PDCA method in project management.

Course Duration

Approx. 3 Hours 39 Minutes

Course Price




Key Concepts Covered in this Course

Course instructor

Robert Chapman

Business Improvement Specialist

As a Business Improvement professional, I’ve gained extensive expertise in Project ManagementLean Six Sigma, and Process Improvement. My accomplishments include delivering projects that saved organizations significant resources, streamlined processes, improved user experiences, and reduced errors and waste. Additionally, I hold a Lean Six Sigma Black Belt certification.

Course Summary

This course provides a comprehensive understanding of the Plan Do Check Act (PDCA) methodology, a proven project management approach for continuous improvement. It includes practical examples, explores necessary tools, and aims to equip learners with the skills to implement PDCA projects effectively. It’s ideal for anyone seeking to enhance operational performance and gain confidence in applying the PDCA methodology.


Course Reviews

The course structure is user-friendly, allowing participants to progress at their own pace. The inclusion of quizzes and assessments reinforces understanding, making the learning experience dynamic and engaging. The downloadable resources provided serve as valuable references for ongoing application in the workplace.

Alexa Bliss

Plan, Do, Check, Act (PDCA) Certification Course

Course Description

The Plan Do Check Act (PDCA) is a highly respected and effective methodology for continuous improvement and project management. When applied correctly, it can yield remarkable results. This method has been frequently used in manufacturing and production sectors and has also been successfully implemented in the service industry.

The objective of the PDCA method is to help you identify an issue or opportunity, plan a solution, test the potential solutions, and then implement them. After testing, you will have the assurance needed to fully implement your solutions, with appropriate controls in place to ensure their longevity. In this course, we will:

  • Delve into the specifics of each section of PDCA.

  • Further dissect the method by using a real-world example of a PDCA approach, demonstrating exactly what was done, how it was done, why it was done, and its effect.

  • Discuss the necessity for change and continuous improvement in our businesses.

  • Go over the various plans, tools, and templates that are typically used when implementing PDCA (such as the Implementation Plan, Control Plan, etc.)

Upon completing this course, you will possess the knowledge and confidence to execute a complete Plan Do Check Act project from start to finish. You will be able to identify opportunities and challenges in your business, plan to tackle them, and deliver the right solutions at the right time. If your goal is to continuously improve your operational performance, this course will equip you to do just that.

Course Breakdown

  • What is PDCA? (Preview)
  • What is change?
  • What is continuous improvement?
  • Purpose & benefits of the approach
  • Overview (Preview)
  • Plan – Introduction
  • Plan – Activities to deploy
  • Plan – Examples
  • Do – Introduction
  • Do – Activities to deploy
  • Do – Examples
  • Check – Introduction
  • Check – Activities to deploy
  • Check – Examples
  • Act – Introduction
  • Act – Activities to deploy
  • Act – Examples
  • Scenario (Preview)
  • Pre-PDCA work
  • Pre-PDCA work – Scenario
  • Plan – Identify the opportunity
  • Plan – Understand the the data
  • Plan – Generate causes
  • Plan – Choose your causes to explore
  • Plan – Generate ideas 1
  • Plan – Generate ideas 2
  • Plan – Pilot Implementation Plan
  • Do – Deliver the Pilot Implementation Plan
  • Do – Deliver the Pilot Implementation Plan 2
  • Do – Controls to deploy
  • Do – Close out the Do phase
  • Check – Analyze the pilot results 1
  • Check – Analyze the pilot results 2
  • Check – Draw conclusions & feed back
  • Check – Present the findings
  • Act – Implementation Plan explanation
  • Act – Implementation Plan
  • Act – Controls to deploy
  • Act – Training & additional resource requirements
  • Act – Close out & continuous improvement
  • Review of key learnings
  • Hints & tips
  • Thank you

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What some of our 150,000+ students have to say

“This is a good course for those who have no to very basic background on process improvement. The content is just right, not too overwhelming for me. The topics are discussed properly. I appreciate the examples given which make each topic easier to understand.”
From Dallas, USA
“In my position, everyone suddenly want this kind of RCA, but no one really knew how to do it. It was simple but I felt I was doing it wrong. This course broke it down to the simple steps it is supposed to be to complete. Easy to follow and great examples.”
From Norway
“This course adds a lot more insight to the tool than you get from a simple template. I now know how to sell usage of the tool across my business - something I have really struggled with.”
From Sweden
“I learned a lot and will apply what I've learned in my work. Thank you, Robert. A detailed explanation and your quick responses to questions in message section , demonstrate that you are a professional in your sector! Thanks.”
From Abu Dhabi
“Great course. The pacing, content, and delivery is great. You could tell that great care and expertise was put into delivering the course. Thank you!”
From Australia
“Truly brilliant. A great flow, a really knowledgeable instructor and great resources. I have had some trouble understanding the delivery of Lean, purpose and method - now I feel so much more confident. Thank you Robert.”
From London, UK
“An absolutely amazing course. It has a clear structure and as the slides are present I do not have to make notes. Also - all of the important definitions are being accompanied by demonstrations in practice of the tool by which I could understand the true meaning of them. The way the course is presented is nice to follow, language is impeccable and the speed is not to fast. Usually in other courses from Udemy I can see a definition of a problem directly followed by example with a lot of fluff, but those extra unneeded false interactions with learners make the course only longer and makes me usually loose my focus. In this course I did not experience it at all. It was to the point and I have actually learned something that I can directly use in my work. Thank you! PS I will for sure follow the other courses of the instructor!”
From Greece

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