Total Quality Management Current Status Not Enrolled Price £200.00 Get Started Take this Course Course Content Introduction What is covered in this course? Sample Lesson What is covered in this course? Sample Lesson Fundamentals of Total Quality Management What is Total Quality Management? Sample Lesson Examples of Total Quality Management What is quality? What is quality? – Example What is continuous improvement? Graphical representation of continuous improvement Pros of Total Quality Management Cons of Total Quality Management The 8 principles Overview & scenario Customer focus Customer focus – Scenario example Employee involvement Employee involvement – Scenario example Integrated system Integrated system – Scenario example Process-centric approach Process-centric approach – Scenario example Systematic approach 1 of 3