Business Process Simplification

What is BPS – Why

What is BPS – When

Examples of BPS

Methodologies – Lean

Methodologies – Lean applied to BPS

Methodologies – Six Sigma

Methodologies – Six Sigma applied to BPS

Methodologies – Total Quality Management

Methodologies – Total Quality Management applied to BPS

Methodologies – Plan, Do, Check, Act

Methodologies – Plan, Do, Check, Act applied to BPS

Scenario

Overview

Define the process

Define the process – Define template

Define the process – Current process questionnaire

Establish aims