Unlock Your Potential with Our

Root Cause Analysis Certification
Course Bundle

With years of expertise in the fields of business & process improvement, Lean Six Sigma & Quality, root cause analysis & defect reduction, LBI is well placed to help you upskill in the areas that will really make a difference to your operational performance.

Our highly interactive courses, built through experience and feedback from a range of businesses, are designed to provide you with the skills increasingly in demand by business – future proofing your skillset for years to come.

Who is it for?

Join us at LBI and take the first step towards transforming your business and career with our Process Improvement Course Bundle.

Why choose
our course bundle?

Transform your operational performance:

Transform your career:

Increase employability:

Unique offering:

Course contents

Root Cause Analysis: Certification

  • What is RCA? (Preview)
  • The purpose of RCA
  • The importance of RCA
  • Scenario
  • The process
  • RCA document
  • Step 1: Define the problem
  • Define the problem: RCA document demonstration
  • Step 2: Collect data
  • Collect data: RCA document demonstration
  • Step 3: Identify possible causes
  • Identify possible causes: RCA document demonstration
  • Step 4: Identify root causes
  • Identify root causes: RCA document demonstration
  • Step 5: Identify solutions
  • Identify solutions: RCA document demonstration
  • Step 6: Test solutions
  • Test solutions: RCA document demonstration
  • Step 7: Implement solutions
  • Implement solutions: RCA document demonstration
  • Step 8: Monitor controls
  • Monitor controls: RCA document demonstration
  • High level overview of the tools
  • Pareto Chart
  • Pareto Chart: Demonstration
  • 5 whys
  • 5 Whys: Demonstration
  • Fishbone Diagram
  • Drill Down
  • Drill Down: Demonstration
  • FMEA
  • FMEA: Demonstration
  • Issue / error log
  • Issue / Error Log: Demonstration
 
  • Types of causes
  • Types of control
  • Importance of people
  • Facilitating a session
  • Initiate the RCA
  • Key actions
  • Key deliverables
  • Benefits
  • Lessons learned
  • Review of key learnings
  • Hints and tips

Drill Down Tool

  • What is a Drill Down? (Preview)
  • What is root cause analysis?
  • The root cause analysis process
  • The purpose and importance of the Drill Down
  • How to use the tool: When
  • How to use the tool: Type 1
  • How to use the tool: Type 2
  • The process to build a Drill Down
  • Step 1: Identify the issue
  • Step 2: Assemble the team
  • Step 3: Assess the data
  • Step 4: Break down the issue
  • Step 5: Conduct the Drill Down
  • Step 6: Deliver improvements
  • Demonstration 1
  • Demonstration 2
  • Demonstration 3
  • Review of key learnings
  • Hints and tips
  • Thank you

Fishbone Diagram

  • What is root cause analysis?
  • Purpose of root cause analysis
  • Examples of root cause analysis
  • Practical exercise
  • What is the Fishbone Diagram? (Preview)
  • What is the Fishbone Diagram – continued (Preview)
  • Benefits of the Fishbone Diagram
  • Purpose of the Fishbone Diagram
  • Identifying the why to use the Fishbone Diagram
  • Identifying when to use the Fishbone Diagram
  • The process to build a Cause & Effect Diagram
  • Demonstration 1
  • Demonstration 2
  • Demonstration 3
  • Practical exercise
  • Review of key learnings
  • Thank you

5 Whys Diagram

  • What is root cause analysis? (Preview)
  • What is a 5 Whys Diagram? (Preview)
  • The importance of a 5 Whys Diagram
  • History of the tool
  • Introduction to the tool
  • Fundamentals of the 5 Whys Diagram
  • How to deploy the tool
  • How to use the final step
  • When to use the tool
  • Demonstration 1
  • Demonstration 2
  • Demonstration 3
  • Best practice
  • Bad practice
  • Advice and tips for success
  • Review of key learnings
  • Thank you

Course instructor
Robert Chapman

After many years working in a range of industries with companies facing a whole array of challenges and opportunities, Robert has used his extensive experience to construct market leading courses. He continues to support clients to this day and is constantly in touch with business, enabling us to keep our course content up to date and relevant in a changing world.

Robert Chapman

Business Improvement Specialist

Students
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Reviews
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Course Reviews

“This is a good course for those who have no to very basic background on process improvement. The content is just right, not too overwhelming for me. The topics are discussed properly. I appreciate the examples given which make each topic easier to understand.”
Beverly
“In my position, everyone suddenly want this kind of RCA, but no one really knew how to do it. It was simple but I felt I was doing it wrong. This course broke it down to the simple steps it is supposed to be to complete. Easy to follow and great examples.”
Athena
“This course adds a lot more insight to the tool than you get from a simple template. I now know how to sell usage of the tool across my business - something I have really struggled with.”
Josh
“Great course. The pacing, content, and delivery is great. You could tell that great care and expertise was put into delivering the course. Thank you!”
Chris
“I learned a lot and will apply what I've learned in my work. Thank you, Robert. A detailed explanation and your quick responses to questions in message section , demonstrate that you are a professional in your sector! Thanks.”
Jamil
“Truly brilliant. A great flow, a really knowledgeable instructor and great resources. I have had some trouble understanding the delivery of Lean, purpose and method - now I feel so much more confident. Thank you Robert.”
Ben
“An absolutely amazing course. It has a clear structure and as the slides are present I do not have to make notes. Also - all of the important definitions are being accompanied by demonstrations in practice of the tool by which I could understand the true meaning of them. The way the course is presented is nice to follow, language is impeccable and the speed is not to fast. Usually in other courses from Udemy I can see a definition of a problem directly followed by example with a lot of fluff, but those extra unneeded false interactions with learners make the course only longer and makes me usually loose my focus. In this course I did not experience it at all. It was to the point and I have actually learned something that I can directly use in my work. Thank you! PS I will for sure follow the other courses of the instructor!”
Magdalena

Join the community of
successful professionals

Don’t miss out on the opportunity to transform your business and career. Enroll in our Root Cause Analysis Course Bundle today and start your journey towards operational excellence and career advancement.

Root Cause Analysis Course Bundle

£ £199.00
Lifetime Access
  • Root Cause Analysis: Certification
  • Root Cause Analysis: Fishbone Diagram
  • Root Cause Analysis: 5 Whys Diagram
  • Root Cause Analysis: Drill Down Tool

How can we help you?

Feel free to contact us if you have any questions. We will be happy to assist you.

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