Unlock Your Potential with Our

Process Improvement Certification
Course Bundle

With years of expertise in the fields of business & process improvement, Lean Six Sigma & Quality, root cause analysis & defect reduction, LBI is well placed to help you upskill in the areas that will really make a difference to your operational performance.

Our highly interactive courses, built through experience and feedback from a range of businesses, are designed to provide you with the skills increasingly in demand by business – future proofing your skillset for years to come.

Who is it for?

Join us at LBI and take the first step towards transforming your business and career with our Process Improvement Course Bundle.

Why choose
our course bundle?

Transform your operational performance:

Transform your career:

Increase employability:

Unique offering:

Course contents

Process Mapping Toolkit

  • What is a process map? (Preview)
  • What is process mapping? (Preview)
  • Reasons for process mapping
  • Features of the Flowchart Map
  • How to build a Flowchart Map
  • Demonstration 1
  • Demonstration 2
  • Features of the Value Stream Map
  • How to build a Value Stream Map
  • Demonstration 1
  • Demonstration 2
  • Features of the SIPOC
  • How to build a SIPOC
  • Demonstration 1
  • Demonstration 2
  • Features of the Spaghetti Diagram
  • How to build a Spaghetti Diagram
  • Demonstration 1
  • Demonstration 2
  • Features of the Time Value Map
  • How to build a Time Value Map
  • Demonstration 1
  • Demonstration 2
  • Features of the Value Add Map
  • How to build a Value Add Map
  • Demonstration 1
  • Demonstration 2
  • Practical exercise
  • Process map grid
  • Review of key learnings
  • Thank you

Process Improvement Plan

  • What is this type of improvement?
  • The importance of this improvement
  • Triggers of this improvement
  • Types of this improvement
  • Identify the need
  • Assess the data
  • Assess the team
  • Scenario
  • Front page
  • Front page – Demonstration
  • Foreword
  • Foreword – Demonstration
  • Current state
  • Current state – Demonstration
  • Strategic objectives
  • Strategic objectives – Demonstration
  • The approach to be taken
  • The approach to be taken – Demonstration
  • Timeline
  • Timeline – Demonstration
  • Scope
  • Scope – In scope demonstration
  • Scope – Not in scope demonstration
  • Risk
  • Risk – Risk of doing nothing demonstration
  • Risk – Risk of doing something demonstration
  • Roles
  • Roles – Demonstration
  • Define
  • Plan
  • Map
  • Analysis
  • Improvement
  • Preparation
  • Deployment
  • Control
  • Process Improvement plan template
  • Review of key learnings
  • Hints & tips
  • Thank you

Process Improvement

  • What is Process improvement?
  • Examples of process improvement
  • The importance of process improvement
  • Triggers of process improvement
  • What is a process map?
  • An understanding of the process improvement skills
  • Value add
  • Non-value add but necessary
  • Non-value add
  • Label the examples
 
  • Overview
  • As-is process
  • To-be process
  • Realised process
  • Overview
  • Takt time
  • Cycle time
  • Lead time
  • Bottleneck
  • Rework loop
  • Label the examples
  • Process overview
  • Step 1: Identify the process
  • Step 2: Map the as-is process
  • As-is process analysis
  • Step 3: Identify the value-add and non value-add steps
  • Analysis of the value and non value-add within the process map
  • Step 4: Map the to-be process
  • Step 5: Gap analysis
  • Step 6: Map the realised process
  • Step 7: Test the new process
  • Step 8: Provide wider updates
  • Introduction to Process Mapping tools
  • Swim Lane
  • Swim Lane: Demonstration
  • SIPOC
  • SIPOC: Demonstration
  • Value Stream Map
  • Value Stream Map: Demonstration
  • Time Value Map
  • Time Value Map: Demonstration
  • Value Add Chart
  • Value Add Chart: Demonstration
  • Spaghetti Diagram
  • Spaghetti Diagram: Demonstration
  • PM matrix
  • Overview
  • Transport
  • Inventory
  • Motion
  • Waiting
  • Overproduction
  • Overprocessing
  • Defects
  • Skills
  • Label the examples
  • The set up – Mapping
  • The set up – Discussions
  • The set up – Improvement
  • The set up – Physical part 1
  • The set up – Physical part 2
  • The set up – Digital
  • Questions to ask – Introduction
  • Questions to ask – Mapping
  • Questions to ask – Discussions
  • Questions to ask – Improvement
  • The rules
  • Hints and tips
  • What is process design?
  • Why is it required?
  • The approach – high level
  • Identify the need
  • Gather information
  • Build the process
  • Test the process
  • Deploy the process
  • Demonstration – introduction
  • Demonstration – identify the need
  • Demonstration – gather information
  • Demonstration – build the process
  • Demonstration – test the process
  • Demonstration – deploy the process
  • The current process
  • Key metrics
  • The ask
  • The reform
  • Recommendations
  • The delivered process
  • Review of key learnings
  • Hints and tips
  • Thank you
  • LIVE demonstration of a process improvement

Fundamentals of Process Improvement

  • What is a process? (Preview)
  • What is process improvement? (Preview)
  • Examples of process improvement
  • Process improvement technique 1
  • Who delivers process improvement?
  • Who is process improvement for?
  • Process improvement roles
  • Process improvement technique 2 (1)
  • Process improvement technique 2 (2)
  • Overview
  • Lean
  • Six Sigma
  • Total Quality Management
  • Theory of Constraints (1)
  • Theory of Constraints (2)
  • Plan, Do, Check, Act (PDCA)
  • Continuous improvement (1)
  • Continuous improvement (2)
  • Business Process Management
  • Process to deploy process improvement
  • Considerations for deployment
  • Process improvement technique 3
  • Triggers of process improvement
  • When is a process ripe for change?
  • When is a process ripe for change? – Template demonstration
  • When is best to conduct the change?
  • Process improvement technique 4
  • Reasons to pursue improvements (1)
  • Reasons to pursue improvements (2)
  • Benefits & desired outputs
  • Process improvement technique 5
  • Overview
  • Demonstration 1
  • Demonstration 2
  • Demonstration 3
  • Demonstration 3 cont.
  • Demonstration 3 conc.
  • Interactive exercise
  • Review of key learnings
  • Thank you

Course instructor
Robert Chapman

After many years working in a range of industries with companies facing a whole array of challenges and opportunities, Robert has used his extensive experience to construct market leading courses. He continues to support clients to this day and is constantly in touch with business, enabling us to keep our course content up to date and relevant in a changing world.

Robert Chapman

Business Improvement Specialist

Students
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Reviews
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Testimonials

“This is a good course for those who have no to very basic background on process improvement. The content is just right, not too overwhelming for me. The topics are discussed properly. I appreciate the examples given which make each topic easier to understand.”
Beverly
From Dallas, USA
“In my position, everyone suddenly want this kind of RCA, but no one really knew how to do it. It was simple but I felt I was doing it wrong. This course broke it down to the simple steps it is supposed to be to complete. Easy to follow and great examples.”
Athena
From Norway
“This course adds a lot more insight to the tool than you get from a simple template. I now know how to sell usage of the tool across my business - something I have really struggled with.”
Darby
From Sweden
“Great course. The pacing, content, and delivery is great. You could tell that great care and expertise was put into delivering the course. Thank you!”
Christopher
From Australia
“I learned a lot and will apply what I've learned in my work. Thank you, Robert. A detailed explanation and your quick responses to questions in message section , demonstrate that you are a professional in your sector! Thanks.”
Jami
From Abu Dhabi
“Truly brilliant. A great flow, a really knowledgeable instructor and great resources. I have had some trouble understanding the delivery of Lean, purpose and method - now I feel so much more confident. Thank you Robert.”
Benjamin
From London, UK
“An absolutely amazing course. It has a clear structure and as the slides are present I do not have to make notes. Also - all of the important definitions are being accompanied by demonstrations in practice of the tool by which I could understand the true meaning of them. The way the course is presented is nice to follow, language is impeccable and the speed is not to fast. Usually in other courses from Udemy I can see a definition of a problem directly followed by example with a lot of fluff, but those extra unneeded false interactions with learners make the course only longer and makes me usually loose my focus. In this course I did not experience it at all. It was to the point and I have actually learned something that I can directly use in my work. Thank you! PS I will for sure follow the other courses of the instructor!”
Magdalena
From Greece

Join the community of
successful professionals

Don’t miss out on the opportunity to transform your business and career. Enroll in our Process Improvement Course Bundle today and start your journey towards operational excellence and career advancement.

Process Improvement Course Bundle

£ £199.00
Lifetime Access
  • Process Improvement
  • Fundamentals of Process Improvement
  • Process Improvement Plan
  • Process Mapping: Toolkit

How can we help you?

Feel free to contact us if you have any questions. We will be happy to assist you.

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