Unlock Your Potential with Our
Improvement Tools Certification Course Bundle
With years of expertise in the fields of business & process improvement, Lean Six Sigma & Quality, root cause analysis & defect reduction, LBI is well placed to help you upskill in the areas that will really make a difference to your operational performance.
Our highly interactive courses, built through experience and feedback from a range of businesses, are designed to provide you with the skills increasingly in demand by business – future proofing your skillset for years to come.
Who is it for?
- Business Professionals: Enhance your skills and drive impactful changes within your organization.
- Project Managers: Gain the tools to manage projects more efficiently and effectively.
- Entrepreneurs: Optimize your business processes to achieve sustainable growth.
- Students and Career Changers: Build a strong foundation in process improvement and open doors to new career opportunities.
Join us at LBI and take the first step towards transforming your business and career with our Process Improvement Course Bundle.
Enroll today to become CERTIFIED in the following Courses:
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Why choose
our course bundle?
Transform your operational performance:
- Increase efficiency: Streamline your processes to save time and resources, enabling you to deploy that time to more value adding work.
- Enhance quality: Improve your processes & operations to secure better outcomes and higher quality outputs.
- Improve satisfaction: Whether the customer, colleague or 3rd party, reform the delivery of operations to improve satisfaction rates.
- Reduce issues: Ensure errors & issues are reduced substantially and build in better ways to detect errors before they impact.
Transform your career:
- Get ahead of your peers: Our courses are fresh, up to date and evolving, ensuring your skills continues to evolve too.
- In demand skills: We have built our courses on the back of feedback from many organizations across sectors on what skills they need.
- Delivery focused: Our courses are practical, include interactive exercises, demonstrations and tools, so you can start deploying from day 1.
- Stand out from the crowd: Become a more proactive, agile and innovative thinker, deliverer and producer – unlike your reactive colleagues.
Increase employability:
- Diversify skillset: Build on what you currently have by expanding it into new areas not currently seen on your resume.
- Expand skillset: Become better at project management, process improvement, root cause analysis, change, quality and much more.
- Future proof skillset: Secure future employability by gaining the skills needed not only today, but increasingly for tomorrow.
- Secure skillset: Tie learning in with doing through our highly interactive courses, enabling you to begin delivery immediately.
Unique offering:
- Join the community: By enrolling, you will be joining 100,000s of other students who have enrolled onto our courses.
- Access a new space: This is the only place you will find all of these courses available in one space, at one time, delivered by one instructor.
- Diverse presentation: We present our courses via graphics, demonstrations, detailed text, case studies, interactive exercises – you name it.
- Evolving courses: Never miss an evolution in the market, with our courses being updated as and when new content opportunities arise.
Course contents
How to build a business case
- What is a business case? (Preview)
- How to produce a business case
- Establish the structure and the flow of a business case
- Reasons for a case
- Scenario
- Introduce the business case
- Executive summary
- Executive summary – demonstration
- Background
- Background – demonstration
- Scope
- Scope – demonstration
- Proposed solution
- Proposed solution – demonstration
- Other options considered
- Other options considered – demonstration
- Timeframe
- Timeframe – demonstration
- Benefits
- Benefits – demonstration
- Cost of work
- Cost of work – demonstration
- Recurring costs
- Recurring costs – demonstration
- Time & cost savings
- Time & cost savings – demonstration
- Risks
- Risks – demonstration
- Next steps
- Next steps – demonstration
- Best practice exercise
- Review of key learnings
- Thank you
Business Improvement Plan
- What is this type of improvement?
- The importance of this improvement
- Triggers of this improvement
- Types of this improvement
- Identify the need
- Assess the data
- Assess the team
- Scenario
- Front page
- Front page – Demonstration
- Foreword
- Foreword – Demonstration
- Current state
- Current state – Demonstration
- Strategic objectives
- Strategic objectives – Demonstration
- The approach to be taken
- The approach to be taken – Demonstration
- Timeline
- Timeline – Demonstration
- Scope
- Scope – In scope demonstration
- Scope – Not in scope demonstration
- Risk
- Risk – Risk of doing nothing demonstration
- Risk – Risk of doing something demonstration
- Roles
- Roles – Demonstration
- Define
- Plan
- Map
- Analysis
- Improvement
- Preparation
- Deployment
- Control
- End
- Review of key learnings
- Hints and tips
- Thank you
Voice of the Customer: Toolkit
- Introduction to Voice of the Customer
- Types of customer and data
- Types of customer and data: How to do this
- Customer Segmentation
- Customer Segmentation: How to do this
- Customer Segmentation: Demonstration
- Interviews
- Interviews: How to conduct these
- Interviews: Hints & tips
- Interviews: Questions to ask
- Point of use observation
- Point of use observation: How to conduct these
- Point of use observation: Hints & tips
- Focus groups
- Focus groups: How to conduct these
- Focus groups: Hints & tips
- Surveys
- Surveys: How to conduct these
- Surveys: Hints & tips
- Survey: Demonstration
- Kano Analysis
- Kano Analysis: How to conduct these
- Kano Analysis: Demonstration
- Critical to Quality Tree
- Critical to Quality Tree: How to conduct these
- Critical to Quality Tree: Demonstration
- Review of key learnings
- Hints & tips
- Thank you
Create a Project Charter
- What is a Project Charter? (Preview)
- What is the purpose of a Project Charter?
- The importance of a Project Charter
- Scenario
- Template breakdown
- Project name
- Problem statement
- Business case
- Goal statement
- Scope
- Roles
- Timeline
- Review of key learnings
- Hints and tips
Course instructor
Robert Chapman
After many years working in a range of industries with companies facing a whole array of challenges and opportunities, Robert has used his extensive experience to construct market leading courses. He continues to support clients to this day and is constantly in touch with business, enabling us to keep our course content up to date and relevant in a changing world.
Robert Chapman
Business Improvement Specialist
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Testimonials
“This is a good course for those who have no to very basic background on process improvement. The content is just right, not too overwhelming for me. The topics are discussed properly. I appreciate the examples given which make each topic easier to understand.”
Beverly
From Dallas, USA
“In my position, everyone suddenly want this kind of RCA, but no one really knew how to do it. It was simple but I felt I was doing it wrong. This course broke it down to the simple steps it is supposed to be to complete. Easy to follow and great examples.”
Athena
From Norway
“This course adds a lot more insight to the tool than you get from a simple template. I now know how to sell usage of the tool across my business - something I have really struggled with.”
Darby
From Sweden
“Great course. The pacing, content, and delivery is great. You could tell that great care and expertise was put into delivering the course. Thank you!”
Christopher
From Australia
“I learned a lot and will apply what I've learned in my work. Thank you, Robert. A detailed explanation and your quick responses to questions in message section , demonstrate that you are a professional in your sector! Thanks.”
Jami
From Abu Dhabi
“Truly brilliant. A great flow, a really knowledgeable instructor and great resources. I have had some trouble understanding the delivery of Lean, purpose and method - now I feel so much more confident. Thank you Robert.”
Benjamin
From London, UK
“An absolutely amazing course. It has a clear structure and as the slides are present I do not have to make notes. Also - all of the important definitions are being accompanied by demonstrations in practice of the tool by which I could understand the true meaning of them. The way the course is presented is nice to follow, language is impeccable and the speed is not to fast. Usually in other courses from Udemy I can see a definition of a problem directly followed by example with a lot of fluff, but those extra unneeded false interactions with learners make the course only longer and makes me usually loose my focus. In this course I did not experience it at all. It was to the point and I have actually learned something that I can directly use in my work. Thank you! PS I will for sure follow the other courses of the instructor!”
Magdalena
From Greece
Join the community of
successful professionals
Don’t miss out on the opportunity to transform your business and career. Enroll in our Improvement & Analysis Tools Course Bundle today and start your journey towards operational excellence and career advancement.
Improvement Tools Course Bundle
£
£199.00
Lifetime Access
- How to build a business case: Certification
- Voice of the Customer: Toolkit
- Create a Project Charter
- Business Improvement Plan
How can we help you?
Feel free to contact us if you have any questions. We will be happy to assist you.
