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Improvement Methodologies Certification
Course Bundle

With years of expertise in the fields of business & process improvement, Lean Six Sigma & Quality, root cause analysis & defect reduction, LBI is well placed to help you upskill in the areas that will really make a difference to your operational performance.

Our highly interactive courses, built through experience and feedback from a range of businesses, are designed to provide you with the skills increasingly in demand by business – future proofing your skillset for years to come.

Who is it for?

Join us at LBI and take the first step towards transforming your business and career with our Process Improvement Course Bundle.

Why choose
our course bundle?

Transform your operational performance:

Transform your career:

Increase employability:

Unique offering:

Course contents

Theory of Constraints

  • What will be covered within this course? (Preview)
  • What is the purpose of this course? (Preview)
  • What is Theory of Constraints? (Preview)
  • What is Theory of Constraints – the bottleneck
  • Types of constraint
  • Types of constraint – example
  • What is continuous improvement?
  • Pros of Theory of Constraints
  • Cons of Theory of Constraints
  • Overview
  • Scenario
  • Identify
  • Identify: Demonstration 1
  • Identify: Demonstration 2
  • Identify: Demonstration 3
  • Exploit
  • Exploit: Demonstration 1
  • Exploit: Demonstration 2
  • Subordinate
  • Subordinate: Demonstration 1
  • Subordinate: Demonstration 2
  • Elevate
  • Elevate: Demonstration 1
  • Elevate: Demonstration 2
  • Elevate: Demonstration 3
  • Repeat
  • Repeat: Demonstration 1
  • Repeat: Demonstration 2
  • Overview
  • Current Reality Tree – Breakdown
  • Current Reality Tree – Demonstration
  • Evaporating Cloud Tree – Breakdown
  • Evaporating Cloud Tree – Demonstration
  • Future Reality Tree – Breakdown
  • Future Reality Tree – Demonstration
  • Prerequisite Tree – Breakdown
  • Prerequisite Tree – Demonstration
  • Transition Tree – Breakdown
  • Transition Tree – Demonstration
  • Review of key learnings
  • Hints & tips
  • Thank you

Plan, Do, Check, Act (PDCA)

  • What is PDCA? (Preview)
  • What is change?
  • What is continuous improvement?
  • Purpose & benefits of the approach
  • Overview (Preview)
  • Plan – Introduction
  • Plan – Activities to deploy
  • Plan – Examples
  • Do – Introduction
  • Do – Activities to deploy
  • Do – Examples
  • Check – Introduction
  • Check – Activities to deploy
  • Check – Examples
  • Act – Introduction
  • Act – Activities to deploy
  • Act – Examples
  • Scenario (Preview)
  • Pre-PDCA work
  • Pre-PDCA work – Scenario
  • Plan – Identify the opportunity
  • Plan – Understand the the data
  • Plan – Generate causes
  • Plan – Choose your causes to explore
  • Plan – Generate ideas 1
  • Plan – Generate ideas 2
  • Plan – Pilot Implementation Plan
  • Do – Deliver the Pilot Implementation Plan
  • Do – Deliver the Pilot Implementation Plan 2
  • Do – Controls to deploy
  • Do – Close out the Do phase
  • Check – Analyze the pilot results 1
  • Check – Analyze the pilot results 2
  • Check – Draw conclusions & feed back
  • Check – Present the findings
  • Act – Implementation Plan explanation
  • Act – Implementation Plan
  • Act – Controls to deploy
  • Act – Training & additional resource requirements
  • Act – Close out & continuous improvement
  • Review of key learnings
  • Hints & tips
  • Thank you

Total Quality Management

  • What is Total Quality Management? (Preview)
  • Examples of Total Quality Management
  • What is quality?
  • What is quality? – Example
  • What is continuous improvement?
  • Graphical representation of continuous improvement
  • Pros of Total Quality Management
  • Cons of Total Quality Management
  • Overview & scenario
  • Customer focus
  • Customer focus – Scenario example
  • Employee involvement
  • Employee involvement – Scenario example
  • Integrated system
  • Integrated system – Scenario example
  • Process-centric approach
  • Process-centric approach – Scenario example
  • Systematic approach
  • Systematic approach – Scenario example
  • Continual efforts
  • Continual efforts – Scenario example
  • Fact-based decision-making
  • Fact-based decision-making – Scenario Example
  • Relationship management
  • Relationship management – Scenario example
  • Overview & scenario
  • Customer focus
  • Customer focus – Scenario example
  • Employee involvement
  • Employee involvement – Scenario example
  • Integrated system
  • Integrated system – Scenario example
  • Process-centric approach
  • Process-centric approach – Scenario example
  • Systematic approach
  • Systematic approach – Scenario example
  • Continual efforts
  • Continual efforts – Scenario example
  • Fact-based decision-making
  • Fact-based decision-making – Scenario Example
  • Relationship management
  • Relationship management – Scenario example
  • Overview
  • Review the culture
  • Review the culture – Scenario example
  • Develop a strategy
  • Develop a strategy – Scenario example
  • Recognize customer requirements
  • Recognize customer requirements – Scenario example
  • Outline the process
  • Outline the process – Scenario example
  • Outline the processes – Example process
  • Form the committee
  • Form the committee – Scenario example
  • Initiate involvement
  • Initiate involvement – Scenario example
  • Regularize daily ops
  • Regularize daily ops – Scenario example
  • Regularize daily ops – Kanban example
  • Seek continuous input
  • Seek continuous input – Scenario example
  • Process Map
  • Check Sheet
  • Histogram
  • Pareto Chart
  • Fishbone Diagram
  • 5 Whys
  • Run Chart
  • Review of key learnings
  • Hints & tips
  • Thank you

Lean Management

  •  Quality
  • What is quality?
  • Introduction to the 7 tools of quality
  • What is Lean?
  • History of Lean
  • Why a focus on Lean Management is important
  • What is Six Sigma?
  • Push vs. Pull
  • Process analysis terms
  • Takt time
  • Cycle time
  • Lead time
  • Bottleneck
  • Rework loop

  • Introduction to the 8 wastes
  • Waste 1: Defects
  • Waste 2: Overproduction
  • Waste 3: Waiting
  • Waste 4: Non-utilisation of skills
  • Waste 5: Transport
  • Waste 6: Inventory
  • Waste 7: Movement
  • Waste 8: Extra processing
  • Identify waste in your world!
  • Waste vs. Opportunity
  • Process
  • VA vs. NVA
  • Creating value
  • Poka Yoke
  • The need to map
  • Map 1: Flowchart
  • Map 1: Flowchart demonstration
  • Map 2: Value-add chart
  • Map 2: Value-add chart demonstration
  • Map 3: Time value map
  • Map 3: Time value map demonstration
  • Map 4: Value stream map
  • Map 4: Value stream map demonstration
  • What do we mean by “tangible waste”?
  • 5S
  • Visual workflow
  • Spaghetti Diagram
  • Spaghetti Diagram demonstration
  • Recap of the 7 tools
  • Tool 1: Process Map
  • Tool 2: Check Sheet
  • Tool 3: Histogram
  • Tool 4: Pareto Chart
  • Tool 5: Fishbone Diagram
  • Tool 6: 5 Whys
  • Tool 7: Run chart
  • 7 tools matrix – when to use
  • Section quiz
  • The set up, the issue, the ask
  • What I did
  • What was the outcome?
  • Benefits & lessons learned
  • Review of key learnings
  • Hints and tips
  • Thank you

Course instructor
Robert Chapman

After many years working in a range of industries with companies facing a whole array of challenges and opportunities, Robert has used his extensive experience to construct market leading courses. He continues to support clients to this day and is constantly in touch with business, enabling us to keep our course content up to date and relevant in a changing world.

Robert Chapman

Business Improvement Specialist

Students
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Reviews
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Course Reviews

“This is a good course for those who have no to very basic background on process improvement. The content is just right, not too overwhelming for me. The topics are discussed properly. I appreciate the examples given which make each topic easier to understand.”
Beverly
“In my position, everyone suddenly want this kind of RCA, but no one really knew how to do it. It was simple but I felt I was doing it wrong. This course broke it down to the simple steps it is supposed to be to complete. Easy to follow and great examples.”
Athena
“This course adds a lot more insight to the tool than you get from a simple template. I now know how to sell usage of the tool across my business - something I have really struggled with.”
Josh
“Great course. The pacing, content, and delivery is great. You could tell that great care and expertise was put into delivering the course. Thank you!”
Chris
“I learned a lot and will apply what I've learned in my work. Thank you, Robert. A detailed explanation and your quick responses to questions in message section , demonstrate that you are a professional in your sector! Thanks.”
Jamil
“Truly brilliant. A great flow, a really knowledgeable instructor and great resources. I have had some trouble understanding the delivery of Lean, purpose and method - now I feel so much more confident. Thank you Robert.”
Ben
“An absolutely amazing course. It has a clear structure and as the slides are present I do not have to make notes. Also - all of the important definitions are being accompanied by demonstrations in practice of the tool by which I could understand the true meaning of them. The way the course is presented is nice to follow, language is impeccable and the speed is not to fast. Usually in other courses from Udemy I can see a definition of a problem directly followed by example with a lot of fluff, but those extra unneeded false interactions with learners make the course only longer and makes me usually loose my focus. In this course I did not experience it at all. It was to the point and I have actually learned something that I can directly use in my work. Thank you! PS I will for sure follow the other courses of the instructor!”
Magdalena

Join the community of
successful professionals

Don’t miss out on the opportunity to transform your business and career. Enroll in our Improvement Methodologies Course Bundle today and start your journey towards operational excellence and career advancement.

Improvement Methodologies Course Bundle

£ £199.00
Lifetime Access
  • Theory of Constraints: Certification
  • Total Quality Management: Certification
  • Plan, Do, Check, Act (PDCA): Certification
  • Lean Management: Certification

How can we help you?

Feel free to contact us if you have any questions. We will be happy to assist you.

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