Unlock Your Potential with Our

Continuous Improvement Certification
Course Bundle

With years of expertise in the fields of business & process improvement, Lean Six Sigma & Quality, root cause analysis & defect reduction, LBI is well placed to help you upskill in the areas that will really make a difference to your operational performance.

Our highly interactive courses, built through experience and feedback from a range of businesses, are designed to provide you with the skills increasingly in demand by business – future proofing your skillset for years to come.

Who is it for?

Join us at LBI and take the first step towards transforming your business and career with our Process Improvement Course Bundle.

Why choose
our course bundle?

Transform your operational performance:

Transform your career:

Increase employability:

Unique offering:

Course contents

Continuous Improvement

  • What is continuous improvement?
  • What is continuous improvement? Continued
  • Continuous Improvement vs. Business Improvement
  • Purpose of Continuous Improvement
  • Benefits of continuous improvement
  • How NOT to deploy continuous improvement
  • Examples of continuous improvement
  • Overview
  • Understand motivations
  • Understand motivations continued
  • Understand motivations continued
  • Understand the motivations continued
  • Plan the approach
  • Plan the approach continued
  • Initiate the plan
  • Deploy the activities
  • Deploy the solutions – potential solutions
  • Deploy the solutions – sort potential solutions
  • Deploy the solutions – identify the chosen solutions
  • Deploy the solutions – Solution Selection Matrix
  • Deploy the solutions – plan the deployment
  • Deploy the solutions – Implement Plan
  • Deploy the solutions
  • Control & repeat
  • Control & repeat – Control Plan
  • Control & repeat – How to repeat
  • Overview 
  • KPIs 
  • CSAT 
  • ESAT 
  • Errors & issues 
  • Control measures 
  • Sales performance 
  • Cost pressures 
  • Time pressures 
  • 6 tools – a high level introduction 
  • Audit – Fundamentals 
  • Audit – How to deploy 
  • Audit – Demonstration 
  • Kaizen – Fundamentals 
  • Kaizen – How to deploy 
  • Kaizen – Demonstration 
  • Kanban – Fundamentals 
  • Kanban – How to deploy 
  • Kanban – Demonstration 1 
  • Kanban – Demonstration 2 
  • Gemba Walk – Fundamentals 
  • Gemba Walk – How to deploy 
  • Gemba Walk – Demonstration 
  • Process mapping – Fundamentals 
  • Process mapping – How to deploy 
  • Process mapping – demonstration 
  • 5S – Fundamentals 
  • 5S – How to deploy 
  • 5S – Demonstration 
  • Role of team & SMEs 
  • Role of team & SMEs continued 
  • Role of communication 
  • Role of communication continued 
  • Role of communication continued 
  • Role of tools 
  • Role of tools continued 
  • Who conducts continuous improvement? 
  • Overview 
  • Six Sigma 
  • Lean 
  • Total Quality Management 
  • PDCA 
  • Theory of Constraints 
  • The set up 
  • The issue 
  • The issue continued 
  • The ask 
  • The ask continued 
  • What was done? 
  • What was the outcome? 
  • Benefits & lessons learned 
  • Review of key learnings 
  • Hints and tips 
  • Thank you

The 8 Wastes of Lean

  • Overview
  • Transport
  • Inventory
  • Motion
  • Waiting
  • Overproduction
  • Overprocessing
  • Defects
  • Skills
  • Label the examples
  • What an 8 waste analysis entails
  • Demonstration 1
  • Demonstration 2
  • Demonstration 3
  • The current process
  • The ask
  • The reform
  • Recommendations
  • The delivered process
  • Review of key learnings
  • Hints & tips
  • Thank you

Organizational Culture Change

  • What is organizational culture? (Preview)
  • What is culture change? (Preview)
  • The purpose of culture change
  • Pre-change activities
  1. Identify the need
  2. Identify the scale of the change
  3. Analyse the data
  4. Speak with the teams
  5. Make a plan
  • Identify a culture in need of change
  • Type of culture to strive for
  • Plan and communicate the change
  1. Current issues
  2. Aim of the plan
  3. Methods to achieve the plan
  4. Scope of the change
  5. Time frame of delivery
  6. Communication plan
  7. Post delivery controls
  • High level overview
  • Quick wins
  • Quick wins: Demonstration
  • Training
  • Training: Demonstration
  • Development
  • Development: Demonstration
  • Mentoring
  • Mentoring: Demonstration
  • Process involvement
  • Process involvement: Demonstration
  • Process reform
  • Process reform: Demonstration
  • Communication & collaboration
  • Communication & collaboration: Demonstration
  • Management culture
  • Management culture: Demonstration
  • The situation
  • Key metrics
  • The ask
  • What was done?
  • The outcome
  • Lessons learned
  • Review of key learnings
  • Hints and tips
  • Thank you

The 7 tools of quality

  • What is quality? (Preview)
  • Examples of quality
  • Monitoring quality
  • Reasons for pursuing quality
  • What is this tool?
  • How to deploy the tool
  • Demonstration
  • When to use the tool
  • What is this tool?
  • How to deploy the tool
  • Types of histogram
  • Demonstration
  • When to use the tool
  • What is this tool?
  • How to deploy the tool
  • Demonstration 1
  • Demonstration 2
  • When to use the tool
  • What is this tool?
  • How to deploy the tool
  • Demonstration
  • When to use the tool
  • What is this tool?
  • How to deploy the tool
  • Demonstration 1
  • Demonstration 2
  • When you use this tool
  • What is this tool?
  • How to deploy the tool
  • Demonstration 1
  • Demonstration 2
  • When to use this tool
  • What is this tool?
  • How to deploy the tool
  • Demonstration
  • When to use this tool
  • The 7 tools – interactive exercise
  • The 7 tools grid
  • Review the key learnings
  • Thank you

Course instructor
Robert Chapman

After many years working in a range of industries with companies facing a whole array of challenges and opportunities, Robert has used his extensive experience to construct market leading courses. He continues to support clients to this day and is constantly in touch with business, enabling us to keep our course content up to date and relevant in a changing world.

Robert Chapman

Business Improvement Specialist

Students
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Testimonials

“This is a good course for those who have no to very basic background on process improvement. The content is just right, not too overwhelming for me. The topics are discussed properly. I appreciate the examples given which make each topic easier to understand.”
Beverly
From Dallas, USA
“In my position, everyone suddenly want this kind of RCA, but no one really knew how to do it. It was simple but I felt I was doing it wrong. This course broke it down to the simple steps it is supposed to be to complete. Easy to follow and great examples.”
Athena
From Norway
“This course adds a lot more insight to the tool than you get from a simple template. I now know how to sell usage of the tool across my business - something I have really struggled with.”
Darby
From Sweden
“Great course. The pacing, content, and delivery is great. You could tell that great care and expertise was put into delivering the course. Thank you!”
Christopher
From Australia
“I learned a lot and will apply what I've learned in my work. Thank you, Robert. A detailed explanation and your quick responses to questions in message section , demonstrate that you are a professional in your sector! Thanks.”
Jami
From Abu Dhabi
“Truly brilliant. A great flow, a really knowledgeable instructor and great resources. I have had some trouble understanding the delivery of Lean, purpose and method - now I feel so much more confident. Thank you Robert.”
Benjamin
From London, UK
“An absolutely amazing course. It has a clear structure and as the slides are present I do not have to make notes. Also - all of the important definitions are being accompanied by demonstrations in practice of the tool by which I could understand the true meaning of them. The way the course is presented is nice to follow, language is impeccable and the speed is not to fast. Usually in other courses from Udemy I can see a definition of a problem directly followed by example with a lot of fluff, but those extra unneeded false interactions with learners make the course only longer and makes me usually loose my focus. In this course I did not experience it at all. It was to the point and I have actually learned something that I can directly use in my work. Thank you! PS I will for sure follow the other courses of the instructor!”
Magdalena
From Greece

Join the community of
successful professionals

Don’t miss out on the opportunity to transform your business and career. Enroll in our Continuous Improvement Course Bundle today and start your journey towards operational excellence and career advancement.

Continuous Improvement Course Bundle

£ £199.00
Lifetime Access
  • Continuous Improvement: Certification
  • Organizational Culture Change
  • The 7 tools of quality
  • The 8 Wastes of Lean

How can we help you?

Feel free to contact us if you have any questions. We will be happy to assist you.

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