Unlock Your Potential with Our
Business Process Management Certification Course Bundle
With years of expertise in the fields of business & process improvement, Lean Six Sigma & Quality, root cause analysis & defect reduction, LBI is well placed to help you upskill in the areas that will really make a difference to your operational performance.
Our highly interactive courses, built through experience and feedback from a range of businesses, are designed to provide you with the skills increasingly in demand by business – future proofing your skillset for years to come.
Who is it for?
- Business Professionals: Enhance your skills and drive impactful changes within your organization.
- Project Managers: Gain the tools to manage projects more efficiently and effectively.
- Entrepreneurs: Optimize your business processes to achieve sustainable growth.
- Students and Career Changers: Build a strong foundation in process improvement and open doors to new career opportunities.
Join us at LBI and take the first step towards transforming your business and career with our Process Improvement Course Bundle.
Enroll today to become CERTIFIED in the following Courses:
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Why choose
our course bundle?
Transform your operational performance:
- Increase efficiency: Streamline your processes to save time and resources, enabling you to deploy that time to more value adding work.
- Enhance quality: Improve your processes & operations to secure better outcomes and higher quality outputs.
- Improve satisfaction: Whether the customer, colleague or 3rd party, reform the delivery of operations to improve satisfaction rates.
- Reduce issues: Ensure errors & issues are reduced substantially and build in better ways to detect errors before they impact.
Transform your career:
- Get ahead of your peers: Our courses are fresh, up to date and evolving, ensuring your skills continues to evolve too.
- In demand skills: We have built our courses on the back of feedback from many organizations across sectors on what skills they need.
- Delivery focused: Our courses are practical, include interactive exercises, demonstrations and tools, so you can start deploying from day 1.
- Stand out from the crowd: Become a more proactive, agile and innovative thinker, deliverer and producer – unlike your reactive colleagues.
Increase employability:
- Diversify skillset: Build on what you currently have by expanding it into new areas not currently seen on your resume.
- Expand skillset: Become better at project management, process improvement, root cause analysis, change, quality and much more.
- Future proof skillset: Secure future employability by gaining the skills needed not only today, but increasingly for tomorrow.
- Secure skillset: Tie learning in with doing through our highly interactive courses, enabling you to begin delivery immediately.
Unique offering:
- Join the community: By enrolling, you will be joining 100,000s of other students who have enrolled onto our courses.
- Access a new space: This is the only place you will find all of these courses available in one space, at one time, delivered by one instructor.
- Diverse presentation: We present our courses via graphics, demonstrations, detailed text, case studies, interactive exercises – you name it.
- Evolving courses: Never miss an evolution in the market, with our courses being updated as and when new content opportunities arise.
Course contents
Business Process Management
- What is a business process? (Preview)
- What is business process management?
- Examples of BPM in practice
- Examples of BPM in practice – example 2
- The benefits of Business Process Management
- Rate your current status
- Overview
- Define the goals
- Review the current state
- Set out process fundamentals
- Set out the process fundamentals – SIPOC
- Map the process
- Map the process – Flowchart
- Assign owners
- Assign owners – Demonstration
- Test the process
- Test the process – Demonstration
- Test the process – Track your success markers
- Implement the process
- Implement the process – Implementation Plan
- Continually improve
- Continually improve – PDCA demonstration
- Section quiz
- Overview
- Analyze the current state
- Analyze the current state – demonstration
- Model the future state
- Model the future state – Demonstration
- Implement improvements
- Implement improvements – Implementation Plan
- Monitor improvements
- Monitor improvements – Example
- Monitor improvements – Demonstration
- Optimize the process
- Optimize the process – Demonstration 1
- Optimize the process – Demonstration 2
- Categories of BPM
- System centric BPM
- Process centric BPM
- Document centric BPM
- Challenges of BPM
- Interactive exercise
- Review of key learnings
- Thank you
Process Management: Value & Non-Value Add
- What is value add? Definition 1
- What is value add? Definition 2
- What is value add? Definition 3
- Examples of value add: 1st set
- Examples of value add: 2nd set
- Impact of value add: 1st impact
- Impact of value add: 2nd impact
- What is non-value add? Definition 1
- What is non-value add? Definition 2
- What is non-value add? Definition 3
- Examples of non-value add: 1st set
- Examples of non-value add: 2nd set
- Impact of non-value add: 1st impact
- Impact of non-value add: 2nd impact
- What is non-value add but necessary? Definition 1
- What is non-value add but necessary? Definition 2
- What is non-value add but necessary? Definition 3
- Examples of non-value add but necessary: 1st set
- Examples of non-value add but necessary: 2nd set
- Examples of non-value add but necessary: 3rd set
- Impact of non-value add but necessary: 1st impact
- Impact of non-value add but necessary: 2nd impact
- Interactive exercise – instructions
- Interactive exercise – review current state
- The need for an audit
- Step 1: Identify the process
- Step 2: The approach to be taken
- Step 3: Build your audit
- Step 3: Build your audit – continued
- Step 4: Run the audit
- Step 4: Run the audit – continued
- Step 5: Assess the results
- Step 5: Assess the results – continued
- How to grow value in a process
- Value growth idea 1
- Value growth idea 2
- Value growth idea 3
- Value growth idea 4
- Value growth idea 5
- How to remove waste from a process
- Waste reduction idea 1
- Waste reduction idea 2
- Waste reduction idea 3
- Waste reduction idea 4
- Waste reduction idea 5
- Interactive exercise – instructions
- Interactive exercise – review current state
- Why use a tool?
- Time Value Map – Features of the tool
- Time Value Map – How to build
- Time Value Map – Demonstration
- Value Add Map – Features of the tool
- Value Add Map – How to build
- Value Add Map – Demonstration
- Value Stream Map – Features of the tool
- Value Stream Map – How to build
- Value Stream Map – Demonstration
- Key learnings
- Thank you
Business Process Automation
- Define a “ripe” process (Preview)
- Define a “ripe” process – Example
- Map the process
- Map the process – demonstration
- Map the process – wrap up
- Analyze the process
- Analyze the process – Demonstration
- Analyze the process – Questions to ask
- Prepare the process
- Prepare the process – Demonstration
- Prepare the process – Wrap up
- Project fundamentals
- Introduction to the PDD (Preview)
- PDD – The objective
- PDD – Business objectives & benefits
- PDD – Process overview
- PDD – Standard of metrics
- PDD – Volume of data
- PDD – Business rules
- PDD – As-is process
- PDD – To-be process
- PDD – In-scope
- PDD – Out of scope
- PDD – Systems
- PDD – Reporting
- PDD – Archiving, security & data retention
- PDD – Closing items
- Solution Definition Document – SDD
- Development
- User Acceptance Testing (UAT) – What is UAT?
- UAT – Roadmap
- UAT – Wrap up
- Production
- Maintenance & control
- Practical exercise
- Review of key learnings
- Thank you
Business Process Simplification
- What is BPS – What (Preview)
- What is BPS – Why
- What is BPS – When
- Examples of BPS
- Methodologies – Lean
- Methodologies – Lean applied to BPS
- Methodologies – Six Sigma
- Methodologies – Six Sigma applied to BPS
- Methodologies – Total Quality Management
- Methodologies – Total Quality Management applied to BPS
- Methodologies – Plan, Do, Check, Act
- Methodologies – Plan, Do, Check, Act applied to BPS
- Scenario
- Overview
- Define the process
- Define the process – Define template
- Define the process – Current process questionnaire
- Establish aims
- Establish aims – Identify aims & drivers template
- Map the current state
- Map the current state – Demonstration
- Analyze the process
- Analyze the process – Demonstration
- Map the future state
- Map the future state – Demonstration
- Gap analysis
- Gap analysis – Demonstration
- Deliver the change
- Deliver the change – Demonstration
- Build out controls
- Build out controls – Demonstration
- Introduction
- Lean
- Automation
- Automation – Define a ripe process
- Data & metrics
- Data & metrics – Data collection plan
- Data & metrics – Final points
- Organizational culture
- Organizational culture – Plan for change
- People & teams
- People & teams – Review current state process
- Standardizing processes
- Standardizing processes – Comparison of three
- Standardizing processes – Current state questionnaire
- Overview
- Process 1: Run through current state process
- Process 1: Feedback on opportunities
- Process 2: Run through current state process
- Process 2: Feedback on opportunities
- Process 3: Run through current state process
- Process 3: Feedback on opportunities
- Review of key learnings
- Hints & tips
- Thank you
Course instructor
Robert Chapman
After many years working in a range of industries with companies facing a whole array of challenges and opportunities, Robert has used his extensive experience to construct market leading courses. He continues to support clients to this day and is constantly in touch with business, enabling us to keep our course content up to date and relevant in a changing world.
Robert Chapman
Business Improvement Specialist
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Testimonials
“This is a good course for those who have no to very basic background on process improvement. The content is just right, not too overwhelming for me. The topics are discussed properly. I appreciate the examples given which make each topic easier to understand.”
Beverly
From Dallas, USA
“In my position, everyone suddenly want this kind of RCA, but no one really knew how to do it. It was simple but I felt I was doing it wrong. This course broke it down to the simple steps it is supposed to be to complete. Easy to follow and great examples.”
Athena
From Norway
“This course adds a lot more insight to the tool than you get from a simple template. I now know how to sell usage of the tool across my business - something I have really struggled with.”
Darby
From Sweden
“Great course. The pacing, content, and delivery is great. You could tell that great care and expertise was put into delivering the course. Thank you!”
Christopher
From Australia
“I learned a lot and will apply what I've learned in my work. Thank you, Robert. A detailed explanation and your quick responses to questions in message section , demonstrate that you are a professional in your sector! Thanks.”
Jami
From Abu Dhabi
“Truly brilliant. A great flow, a really knowledgeable instructor and great resources. I have had some trouble understanding the delivery of Lean, purpose and method - now I feel so much more confident. Thank you Robert.”
Benjamin
From London, UK
“An absolutely amazing course. It has a clear structure and as the slides are present I do not have to make notes. Also - all of the important definitions are being accompanied by demonstrations in practice of the tool by which I could understand the true meaning of them. The way the course is presented is nice to follow, language is impeccable and the speed is not to fast. Usually in other courses from Udemy I can see a definition of a problem directly followed by example with a lot of fluff, but those extra unneeded false interactions with learners make the course only longer and makes me usually loose my focus. In this course I did not experience it at all. It was to the point and I have actually learned something that I can directly use in my work. Thank you! PS I will for sure follow the other courses of the instructor!”
Magdalena
From Greece
Join the community of
successful professionals
Don’t miss out on the opportunity to transform your business and career. Enroll in our Business Process Management Course Bundle today and start your journey towards operational excellence and career advancement.
Business Process Management Course Bundle
£
£199.00
Lifetime Access
- Business Process Management
- Process Management: Value & Non-Value Add
- Business Process Simplification
- Business Process Automation
How can we help you?
Feel free to contact us if you have any questions. We will be happy to assist you.
