Total Quality Management Course | Certification Training
Introduction
What is covered in this course?
What is covered in this course?
Fundamentals of Total Quality Management
What is Total Quality Management?
Examples of Total Quality Management
What is quality?
What is quality? – Example
What is continuous improvement?
Graphical representation of continuous improvement
Pros of Total Quality Management
Cons of Total Quality Management
The 8 principles
Overview & scenario
Customer focus
Customer focus – Scenario example
Employee involvement
Employee involvement – Scenario example
Integrated system
Integrated system – Scenario example
Process-centric approach
Process-centric approach – Scenario example
Systematic approach
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What is covered in this course?
Total Quality Management Course | Certification Training
What is covered in this course?
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