Root Cause Analysis: Toolkit

Introduction

Lean Six Sigma: An overview

What is Lean Six Sigma?

What are the benefits of LSS & the toolkit?

Scenario to be used to explore the tools

Root Cause Analysis tools

Introduction to cause and effect

Ishikawa Diagram

Ishikawa: Demonstration

5 Whys: Demonstration

Pareto Chart: Demonstration

C&E Matrix: Demonstration

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Pareto Chart

Root Cause Analysis: Toolkit Pareto Chart

Check sheet, Pareto Chart & Histogram

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