Root Cause Analysis: Fishbone Diagram
Introduction
Introduction
What is the purpose of this course?
Fundamentals of root cause analysis
What is root cause analysis?
Purpose of root cause analysis
Examples of root cause analysis
Fishbone Diagram: Explained
What is the Fishbone Diagram?
What is the Fishbone Diagram – Continued
Benefits of the Fishbone Diagram
Purpose of the Fishbone Diagram
Identifying the why to use the Fishbone Diagram
Identifying when to use the Fishbone Diagram
Demonstrations
The process to build a Cause & Effect Diagram
Demonstration 1
Demonstration 2
Demonstration 3
Choose your number of categories
Close out
Practical exercise
Review of key learnings
Thank you
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Root Cause Analysis: Fishbone Diagram
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