Critical to Quality Tree
Introduction
What is covered in this course?
What is the purpose of this course?
Fundamentals of CTQ
What is CTQ?
What is a CTQ Tree?
What is customer analysis?
The benefits of CTQ
Build your CTQ Tree
High level overview
The need
The drivers
The CTQs
Demonstration
The demonstration approach
Demonstration 1
Demonstration 2
Demonstration 3
Close out
Review of key learnings
Hints & tips
Thank you
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What is CTQ?
Critical to Quality Tree
What is CTQ?
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